Counsellor, Hubs

CMHA Thames Valley Addiction & Mental Health Services; London; On-site; Full time

Job summary

A leading organization in Ontario is seeking dedicated Counsellors for their HART Hub. The role involves providing therapeutic support to individuals facing addiction and mental health challenges. Candidates will develop treatment plans, manage caseloads, and facilitate community services. This full-time contract position offers a starting wage of $27.14/hour, with benefits and pension eligibility. Join a compassionate team committed to making a difference in the lives of vulnerable populations.

Benefits

9% in lieu of benefits

Immediate eligibility for HOOPP pension

Qualifications

• Registration with a professional college required.
• Valid driver’s license and access to transportation.

Responsibilities

• Develop therapeutic relationships and provide addiction treatment planning.
• Participate in intake services and respond to crises.
• Match clients with appropriate services based on assessments.

Skills

Communication

Motivational Interviewing

Crisis Intervention

Education

Post-secondary education in a related field

Job description

Direct Service - (OPSEU)

Full-Time, Contract (Ending: March 31, 2028) *Four Positions Available*

London, ON (London Zone)

Application Deadline: May 20, 2025

About the HART Hub

The London HART Hub is a low barrier recovery-oriented space supporting individuals experiencing homelessness with mental health and addiction needs. It provides access to evidence-informed, respectful, trauma-informed, culturally appropriate, and compassionate care, connecting individuals to a continuum of services including transitional supportive housing, healthcare, and mental health and addiction services in one location.

Role of Counsellors

Counsellors will develop and maintain therapeutic relationships, provide addiction treatment planning, increase client motivation, and support wellness and bio-psycho-social-spiritual health.

What We Offer

• Starting wage: $27.14/hour (Level 1 – Direct Service), with a differential based on regulation ($30.01/hour for regulated professionals)
• Internal candidates will be placed as per the Collective Agreement
• Work schedule: 70 hours bi-weekly, rotating days and afternoons, including weekends
• Benefits: 9% in lieu of benefits
• Pension: Immediate eligibility for HOOPP

Key Responsibilities

Intake, Screening, Crisis

• Participate in intake services, utilizing evidence-informed screening tools
• Respond effectively to crises, providing intervention and de-escalation
• Adapt services to meet clients’ social and cultural needs
• Assess transportation needs and provide assistance

Assessment

• Use standardized assessment tools to determine suitability and care level
• Interpret assessment results and develop client-centered treatment plans
• Reassess regularly to monitor progress and adjust plans

Counselling and Treatment

• Build therapeutic relationships, uphold ethical standards
• Utilize motivational interviewing and stages of change models
• Apply evidence-informed counselling techniques
• Develop and update formal treatment plans collaboratively with clients

Case Management

• Match clients with appropriate services based on assessments
• Manage caseloads, meet service targets
• Facilitate community treatment groups as needed

Service Coordination/Navigation and Advocacy

• Support clients in navigating services, advocate on their behalf
• Lead client-centered case conferences
• Coordinate with social justice system involved clients

Information and Referral

• Provide support and education on addiction and mental health services
• Connect clients rapidly to housing and support services
• Engage in outreach, community development, and education

Supervision

• Participate in clinical and administrative supervision
• Provide peer support

Qualifications

Mandatory:

• Post-secondary education in a related field (e.g., BSW, diploma in addictions)
• Registration with a professional college (e.g., OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
• Valid driver’s license and access to transportation
• Current Police Vulnerable Sector Check
• Ability to attend work regularly

Preferred:

• Additional training (e.g., ASSIST, crisis intervention)
• Experience with substance use treatment and homeless populations
• Knowledge of mental health, legal system, and Ontario’s London Hub model
• Bilingual in both official languages (French and English) preferred

Application Process

Apply by May 20, 2025. Internal applicants should use their @cmhatv.ca or @slwar.ca email. We welcome applications from diverse communities and persons with disabilities. For accommodations, contact [e-mail].