Counsel, Business Conduct Office

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Counsel, Business Conduct Office

Overview:

The Business Conduct Office (“BCO”) develops and promotes policies and training that ground Mastercard’s culture: the Code of Conduct, Whistleblower Policy, Non-Retaliation Policy, and the Conflicts of Interest Guidelines. Mastercard has various channels for reporting misconduct allegations, and the BCO and Employee Relations ensure investigations are conducted fairly and thoroughly.

As Counsel in the BCO based in Canada, you will conduct internal investigations into business misconduct and perform other BCO activities, including vetting conflicts of interest and drafting training materials, communications, and reports. This role requires the ability to conduct privileged investigations independently from start to finish, including identifying issues, reviewing documents, conducting interviews, and presenting findings both in writing and verbally. Expertise in investigations, a solid understanding of applicable laws and regulations, and the ability to communicate effectively at all organizational levels are essential. Attention to detail and discretion are critical when handling confidential matters.

The role reports to the Senior Vice President, Counsel, Business Conduct Office.

Role:

• Conduct complex investigations globally, with a focus on Recorded Future, a Mastercard subsidiary.
• Assist first-line Compliance in establishing and maintaining a compliance culture at Recorded Future.
• Maintain and improve compliance policies and programs worldwide.
• Respond promptly to incidents and inquiries, ensuring confidentiality and protection for reporters and the organization.
• Collaborate with internal legal teams and external counsel as needed during investigations.
• Analyze conflicts of interest and determine appropriate resolutions.
• Build positive relationships with internal stakeholders across various departments.
• Develop and maintain a global network of contacts to foster trust and credibility.
• Contribute to ethics and compliance communications, including messages for Compliance Week, theHUB, the World’s Most Ethical Company application, and ESG reporting.
• Develop, update, and oversee the implementation of policies and procedures.
• Assist in preparing Audit Committee materials, including analysis of investigation metrics.
• Support the BCO mailbox and other key initiatives as required.

All About You:

• Law degree required.
• Extensive investigation experience.
• Understanding of laws relevant to a global payments technology company and a US-headquartered public corporation.
• Strong partnership and collaboration skills, including active listening.
• Proven leadership and integrity, with the ability to manage large projects and prioritize effectively.
• Experience managing multiple projects and deadlines independently.
• Excellent communication skills, with attention to detail in drafting and proofreading.
• Ability to research, interpret, and communicate regulations and laws.
• Experience in policy development and management is preferred.
• Strong data analysis skills, with experience in trend analysis preferred.

Mastercard is an inclusive employer that considers applicants regardless of gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or other protected characteristics. For accommodations during the application process, contact reasonable_accommodation@mastercard.com.

Corporate Security Responsibility

All activities involving Mastercard’s assets, information, and networks carry inherent risks. Every employee or representative must:

• Follow Mastercard’s security policies and practices;
• Ensure confidentiality and integrity of accessed information;
• Report security violations or breaches;
• Complete mandatory security training as required.