Corporate Services Coordinator

Metrolinx; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public transit agency in Canada seeks a Corporate Services Coordinator. You will provide technical guidance to couriers, maintain mail records, and operate mail processing equipment. The ideal candidate has a high school diploma, knowledge of postal regulations, and strong organizational skills. This full-time role requires a valid Ontario Class 'G' driver's license and offers a pay range of $33.35 to $42.24 per hour.

Qualifications

• Completion of high school.
• Ability to operate smartphone and use MS Office.
• Experience in mailroom procedures.
• Knowledge of postal regulations.
• Familiarity with Greater Toronto Area roads.
• Good organizational and communication skills.
• Valid Ontario Class 'G' driver’s license.

Responsibilities

• Provide technical guidance to internal couriers.
• Maintain records of internal and external shipments.
• Operate mail processing equipment.
• Prepare mail and parcels for delivery.
• Sort on-site mail for redistribution.
• Deliver and pick up mail/packages.
• Liaise with business units for shipping needs.
• Receive and sort incoming mail.
• Order supplies for the mailroom.
• Coordinate maintenance for courier vehicles.

Skills

Reading and writing skills

Computer skills

Knowledge of postal regulations

Organizational skills

Customer service orientation

Communication skills

Knowledge of Toronto roads

Education

High school diploma

Tools

MS Office (Word, Excel, Outlook)

Mail processing equipment

Smartphone

Job description

Start Rate (Non-negotiable): $33.35 per hour

Position Range: $33.35 - $42.24 per hour

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Corporate Records & Information Management Office is looking for a Corporate Services Coordinator to ensure effective and efficient mail and courier services are provided to the Corporation.

What will I be doing?

• Provides day-to-day technical guidance to internal Couriers, including explaining mail/courier processes and procedures, referring complex problems to the Team Lead, Corporate Services & Administration.
• Maintains Metrolinx courier, daily run sheets, records of both internal and external shipments including international.
• Operates mail processing equipment (e.g., weigh scales, postal metre machine, folder & inserter machines, letter opener machine) and determines the most appropriate and cost-effective method of sending/shipping mail and parcels (e.g., Canada Post, overnight/same day courier).
• Prepares mail and parcels for external delivery, processes registered mail and courier shipments according to established procedures and policies.
• Sorts on-site mail for redistribution across the organization.
• Delivers and pickup mail/ parcels, packages, shipments such as IT equipment, Supplies, interoffice memos etc by car or by walking to a range of intercity locations daily.
• Liaises with Metrolinx business units regarding their shipping/mailing requirements and explains/recommends the most efficient and cost-effective methods of shipping/delivery to meet their business needs.
• Receives all incoming mail, sorting and preparing for delivery to addressee, while maintaining confidentiality of information.
• Orders supply for the mailroom, reviews the need to upgrade equipment and makes suggestions/recommendations to the Team Lead to replace/repair/upgrade mail processing equipment. Arranges for additional funds to be added to the postage metre to ensure postage metre machine is always kept in sufficient funds to meet any demand (e.g., mass mail outs).
• Reviews all invoices for mailroom, for accuracy and codes appropriately and corrects routine errors. Escalating more complex problems/issues to the Team Lead.
• Coordinates and monitors the maintenance schedule for all courier vehicles, including organizing regular maintenance appointments, oil changes, tune ups and follows up as necessary.

This position may require heavy lifting of boxes, loading, unloading and continuous standing and walking when operating machines in the mailroom facility and when delivering & pickup of mail/shipment between various Metrolinx locations across the intercity. Working hours are Monday to Friday (36.25 hours per week).

What Skills and Qualifications Do I Need?

• Level of reading, writing and learning skills normally attained through completion of high school.
• Computer skills, ability to operate smartphone, working knowledge of MS Office i.e. Word, Excel, Outlook etc.
• Demonstrated progressive experience/training in mailroom procedures.
• A good working knowledge of postal regulations and procedures to accurately and efficiently process mail.
• Good knowledge of Greater Toronto Area roads and locations to assist couriers in determining most efficient routes.
• Good organizational and communication skills. Ability to multitask and customer service oriented.
• Experience working with multiple internal clients (Metrolinx business units requiring services) and outside agencies (e.g., external courier companies) to support various corporate requirements for mail and courier services.
• Valid Ontario Class "G" driver’s license in good corporate standing.

Accommodation

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [e-mail].

Application Process

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.