Corporate Operations Trainer - Front of House (Atlantic Canada)

St. Louis Bar & Grill; Moncton; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a dynamic and thriving organization as a Corporate Operations Trainer for St. Louis Bar & Grill! This role is perfect for those with a strong background in restaurant operations and a passion for training others. You will play a key role in preparing new locations for success through hands-on training and support, ensuring that franchisees and team members are equipped with the skills needed to deliver extraordinary guest experiences. With a focus on professional development and a supportive culture, this position offers the chance to make a significant impact in the hospitality industry while enjoying the benefits of a competitive compensation package. If you're ready to take your career to the next level and share your expertise, this opportunity is for you!

Benefits

Competitive compensation package

Professional development support

Flexible scheduling

Extended weekends and vacation schedules

Qualifications

• Strong background in restaurant operations and training.
• Ability to create engaging training programs and materials.

Responsibilities

• Lead and coach franchisees in Front of House operations.
• Conduct training sessions and ensure successful restaurant openings.
• Support existing restaurant operations and implement culture changes.

Skills

Restaurant Operations

Training and Development

Customer Service

Hospitality Management

Education

Experience as General Manager or equivalent

Tools

PowerPoint

Job description

St. Louis Bar & Grill

Corporate Operations Trainer (Atlantic Canada) - Looking for Exceptional Hospitality Trainers!

Are you a successful General Manager or equivalent looking for your next role, ready to use your expertise and experience to develop others? If you are extraordinary at what you do and are looking for a great place to work, then come join the team at St. Louis Bar & Grill as a Corporate Operations FOH Trainer and be part of something great!

St. Louis Bar & Grill is a growing, thriving organization that is expanding nationally. We offer a dynamic, high performance culture with exceptional team members where you can grow your career and maximize your potential. A competitive compensation and benefits package can be yours along with the opportunity for extended weekends and vacation schedules. We will support you in your professional development and nurture your career with us. We are proud of the company culture we have created and would love you to be a part of it!

Are you skilled at operating restaurants with a keen focus on creating extraordinary experiences in the Front of House? Do you have a passion for the hospitality industry? Are you passionate about food and want to share your expertise with enthusiasm? Do you believe in the value of providing exceptional guest experiences? Then this is the position for you!

What You'll Do!

As a motivated FOH Corporate Operations Trainer who is focused on the experience for our franchisees, guests, and team members, you will be responsible for transferring your knowledge and expertise through our extraordinary training program, to hourly team members, managers, and franchisees while providing them the skills & behaviors needed to open and operate a successful & thriving St. Louis Bar & Grill. You will lead, train & coach our Franchisees in the FOH while ensuring that the plan is being followed and assist with the creation of training documents. Please note this role requires a flexible schedule, with frequent travel for 3-4 weeks at a time.

New Restaurant Opening Responsibility

As a Trainer you will prepare St. Louis stores for opening by providing onsite training for 4-5 weeks including:

• Assist with the ordering of opening inventory and ensuring delivery.
• Oversee set-up of all FOH areas.
• Conduct training using PowerPoint and hands-on activities.
• Demonstrate high levels of energy to keep trainees engaged and excited.
• Demonstrate extraordinary hospitality to influence trainees.
• Ensure all e-learning testing is completed at new locations.
• Oversee the Team Member (TM) Orientation as well as the soft opening.
• On-site assistance wherever needed with opening.
• Provide onsite support for three to four weeks in duration following the Team member orientation.
• Conduct opening post mortems in order to identify areas for improvement; make recommendations based on findings.
• Ensure Franchisee/Management are able to operate new location with confidence prior to the end of opening support.

The duration of each assignment will depend upon the requirements of the individual location and will be determined by an evaluation conducted by the Company.

Existing Restaurant Responsibility

• Support restaurant operations as assigned.
• Review and, if necessary, reset all standards in the location as they pertain to FOH, local store marketing initiatives.
• Create any necessary culture change in the location and ensure that the operation is able to function at a high level upon your departure.
• The duration of each assignment will depend upon the requirements of the individual location and will be determined by an evaluation conducted by the Company.

What You Need to Know

• The St. Louis Bar & Grill Home Office is based in Toronto, Ontario, while this role is based in Atlantic Canada. Applicants should reside in Nova Scotia or New Brunswick.
• New restaurant openings are a major part of this role, which means a lot of travel is involved for long periods of time. Travel can take place anywhere in Canada, but will be primarily in NS, NB, and ON. Please consider this before applying.
• You must be able to travel within Canada.
• You must be able to travel independently to restaurants, including those not accessible by public transit.

This is a full-time position with a salary commensurate with qualifications and experience. All qualified candidates are encouraged to apply.

St. Louis Bar & Grill strongly believes in an inclusive culture and having diverse colleagues. We are an equal opportunity employer and should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know.

We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.