Corporate Legal Support Assistant | Client Services

Dentons Canada

Ottawa

On-site

CAD 65,000 - 75,000

Full time

28 hours ago
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Benefits offered by this job

Extended health benefits
Mental health benefits
Paid time off
Retirement savings plans
Fitness subsidy
Parental leave top-up

Job summary

Dentons Canada in Ottawa seeks an experienced Legal Assistant with 3 to 4 years of relevant experience to support its Corporate Group. The role emphasizes discretion, organization, and client-focused service to help lawyers manage complex matters and deadlines.

The candidate will draft, file, and bill client matters, maintain dockets, and coordinate with finance and knowledge management teams. A strong eye for detail and superior communication are essential for success.

Qualifications

  • Post-secondary education in Business Administration or related discipline; a Legal Administration or Law Clerk diploma is considered a strong asset.
  • 3 to 4 years of experience in a legal assistant or comparable role, preferably within a corporate practice; infrastructure experience an asset.
  • Proficiency with legal accounting, docketing, and document management systems.
  • Exceptional interpersonal, verbal, and written communication skills, with a demonstrated ability to deliver outstanding client service and interact professionally with a diverse range of stakeholders.
  • Superior organizational skills, strong attention to detail, and a commitment to producing accurate, high-quality work, including excellent proofreading and follow-up capabilities.

Responsibilities

  • Draft, prepare, proofread, and finalize correspondence, accounts, transactional documents, and other legal forms and materials.
  • Enter and maintain lawyer dockets, coordinate with the Finance Department as required, and prepare detailed client billings.
  • Respond promptly and professionally to client inquiries, conduct appropriate follow-up, and keep lawyers informed of client interactions during their absence.
  • Open, organize, maintain, and archive client files, while ensuring compliance with Firm protocols and knowledge management practices, including precedent systems.
  • Manage incoming and outgoing mail and correspondence, maintain email accounts, and oversee bring-forward systems to ensure deadlines and follow-ups are met.
  • Prepare, review, and process cheque requisitions, expense reports, and other financial documentation.
  • Maintain accurate and up-to-date client and matter information, including electronic contact records, in accordance with Dentons' data management requirements.
  • Provide administrative support by scheduling appointments and meetings, coordinating travel arrangements, booking meeting rooms, preparing materials, and liaising with internal departments to ensure timely delivery of client service requirements.
  • Organize and maintain both electronic and physical filing systems, ensuring documents are accurately stored and readily accessible.
  • Foster a collaborative team environment by supporting colleagues, providing coverage during absences, maintaining strict confidentiality, and demonstrating accountability in delivering exceptional service to internal and external clients.
  • Perform additional duties and responsibilities as assigned.

Skills

Client service
Docketing
Communication
Multitasking

Education

Business/Legal admin education
Legal Admin/Law Clerk diploma asset

Tools

Legal accounting systems
Docketing systems
Document management systems

Job description

Dentons Canada in Ottawa seeks an experienced Legal Assistant with 3 to 4 years of relevant experience to support its Corporate Group. The role emphasizes discretion, organization, and client-focused service to help lawyers manage complex matters and deadlines.

The candidate will draft, file, and bill client matters, maintain dockets, and coordinate with finance and knowledge management teams. A strong eye for detail and superior communication are essential for success.

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