Corporate Collections Analyst

Canadian Pacific Railway; Winnipeg; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Employee share purchase plan

Performance incentive

Fitness subsidy

Job summary

CPKC is seeking a Corporate Collections Analyst to own a portfolio of corporate accounts and drive past-due balances to resolution. You will apply negotiation, problem-solving, and relationship-management skills to impact the company's financial success.

You will conduct professional conversations, negotiate payment commitments, and manage high-risk accounts while protecting financial interests and maintaining customer relationships.

Qualifications

• Bachelor’s degree from an accredited university or college in Accounting, Finance, Business Administration, or a related field.
• Minimum of two years of experience in corporate, commercial, or business-to-business collections; railroad or transportation experience is considered an asset.

Responsibilities

• Take full ownership of a corporate account portfolio, proactively monitoring receivables and driving past-due balances to resolution
• Conduct persistent collection activity and lead firm, professional conversations regarding overdue balances and payment expectations
• Negotiate payment commitments, document agreed-upon actions, and follow through until payment or account resolution is achieved
• Investigate discrepancies, critically evaluate complex account issues, and implement practical solutions that prevent recurring payment delays
• Independently manage complex, high-risk, and escalated accounts while protecting CPKC’s financial interests and maintaining strong customer relationships
• Communicate effectively with customers and stakeholders at all levels, using strong negotiation, problem-solving, and situational awareness to deliver results
• Organize and prioritize multiple accounts, deadlines, and follow-up activities while meeting portfolio goals and departmental objectives
• Maintain accurate collection records and analyze account information using Microsoft Office; experience with SAP ECC or S/4HANA is considered an asset
• Collaborate with internal teams while independently identifying collection risks, process gaps, and continuous improvement opportunities

Skills

Negotiation

Problem solving

Relationship management

Communication

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Office

SAP ECC

S/4HANA

Job description

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

As a Corporate Collections Analyst, you will take ownership of a portfolio of corporate accounts and drive past-due balances through to resolution. This is an opportunity to apply your negotiation, problem-solving, and relationship-management skills in a role where your results directly impact CPKC’s financial success. You will lead important customer conversations, resolve complex disputes, and secure payment commitments while building productive, long-term relationships.

POSITION ACCOUNTABILITIES:

• Take full ownership of a corporate account portfolio, proactively monitoring receivables and driving past-due balances to resolution
• Conduct persistent collection activity and lead firm, professional conversations regarding overdue balances and payment expectations
• Negotiate payment commitments, document agreed-upon actions, and follow through until payment or account resolution is achieved
• Investigate discrepancies, critically evaluate complex account issues, and implement practical solutions that prevent recurring payment delays
• Independently manage complex, high-risk, and escalated accounts while protecting CPKC’s financial interests and maintaining strong customer relationships
• Communicate effectively with customers and stakeholders at all levels, using strong negotiation, problem-solving, and situational awareness to deliver results
• Organize and prioritize multiple accounts, deadlines, and follow-up activities while meeting portfolio goals and departmental objectives
• Maintain accurate collection records and analyze account information using Microsoft Office; experience with SAP ECC or S/4HANA is considered an asset
• Collaborate with internal teams while independently identifying collection risks, process gaps, and continuous improvement opportunities

POSITION REQUIREMENTS:

• Bachelor’s degree from an accredited university or college in Accounting, Finance, Business Administration, or a related field
• Minimum of two years of experience in corporate, commercial, or business-to-business collections; railroad or transportation experience is considered an asset

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy

PRE-EMPLOYMENT REQUIREMENTS:

• Criminal history check
• Education verification
• Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).