Core Operations, Associate 2

State Street; Toronto; On-site; CAD 45,000 - 68,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible work programs

Educational support

Job summary

State Street in Toronto is seeking a Payment Services Coordinator to process payments manually and electronically as part of Global Services. You will monitor queues in MTS, BESS, Rightfax, and IBS MT to ensure accurate settlement by agent bank deadlines.

The role reports to the Officer, Payment Services and requires understanding of cash payments, SWIFT formats, and payment systems. A business studies degree or equivalent experience is preferred, with at least 1 year in the field.

Qualifications

• Degree in business studies preferred; diploma or relevant experience may be considered.

Responsibilities

• Monitor and process activity in MTS, BESS, Rightfax, Holding File and IBS MT queues by deadlines.
• Clear assigned queues to meet deadlines.
• Adhere to corporate risk policy and SOPs.
• Suggest workflow/process improvements for SSBT and clients.
• Identify potential trends of corrections promptly.
• Minimize errors to reduce financial loss and propose improvements.
• Interact with clients, peers and management in staff meetings.
• Report suspicious transactions to Team Leaders or Senior Officers.
• Support department functioning and workflow transitions across locations.
• Perform other duties as required by Management.

Education

Business studies degree preferred

Tools

SWIFT format

MS Office

Job description

Who we are looking for

The team you will be joining is part of Global Transactions, Controls and Banking and your role is responsible for processing transactions, ensuring timely and accurate settlement/payment of funds on assigned branch accounts in accordance with corporate risk policy and standard operating procedures.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Reporting to the Officer, Payment Services, this position is responsible for processing payments received manually and electronically into Funds Transfer Systems, as part of an essential business unit within Global Services.

What you will be responsible for

As Payment Services Coordinator You Will:

• Monitor and process all activity in MTS, BESS, Rightfax, Holding File and IBS MT queues accurately, timely and by agent bank deadlines.


• Ensures all assigned queues are cleared to meet established deadlines


• Ensure full understanding and adherence to corporate risk policy and standard operating procedures


• Make suggestions for workflow and process improvements to the benefit of State Street and our clients.


• Identify and proactively elevate any potential trend of corrections in a timely manner.


• Ensure errors are minimized; SSBT’s exposure to financial loss is minimized, and provide process improvement ideas.


• Interact constructively with clients, peers and management, participating in staff meetings.


• Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.


• Support the effective functioning of the department and the transition of workflow between different Geographical locations


• Performs other duties as specified by Management.

What we value

These skills will help you succeed in this role

• Knowledge in Cash Payment / Treasury Operations


• Knowledge in SWIFT message format


• Understanding of information technology and payment systems including MS office, SWIFT, RTGS and CLS


• Good interpersonal, organizational, communications and time management skills


• Detail oriented and ability to meet deadlines


• Good command of both written and spoken English

Education & Preferred Qualifications

• Degree holder in business studies is preferred but candidate with diploma or some relevant experience in the industry would be considered


• Minimum of 1 year relevant experience

About State Street

What we do.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility.

We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$45,000 - $67,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

End Date: October 31, 2026.