Copilot Adoption and Change Manager

J&M Group; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in IT Services seeks a Copilot Adoption and Change Manager to spearhead user adoption initiatives and drive organizational change. The role involves developing training programs, evaluating organizational readiness, and fostering a community of users to enhance productivity through Microsoft 365 tools. Ideal candidates will have extensive consulting experience and a strong background in change management within regulated industries.

Qualifications

• 10+ years in consulting, ideally in enterprise technology transformation.
• Experience in leading change management initiatives in large organizations.

Responsibilities

• Develop and deliver training and communications for end-user adoption.
• Design communication programs for Copilot adoption.
• Establish a Copilot User Community for support.

Skills

Consulting

Change Management

Problem Solving

Communication

Interpersonal Skills

Tools

Microsoft 365

GPT-4

Job description

Join to apply for the Copilot Adoption and Change Manager role at J&M Group.

Develop and deliver clear, impactful training and communications to support end-user adoption.

Evaluate organizational preparedness, culture, and transition environment to develop effective strategies for organizational improvement.

Coordinate with clients and collaborators to champion adoption and drive sustained engagement.

Identify key influencers and develop targeted change and training plans.

Design and implement communication programs that articulate the need, benefit, and path forward for Copilot adoption.

Build learning materials and training programs that equip users to embrace more productive ways of working.

Establish and support a network of Business Champions to drive local adoption efforts.

Establish and grow a Copilot User Community to promote peer support and encourage standard methodologies.

Required Qualifications

• A proven track record of 10 or more years in consulting, preferably in enterprise technology transformation.
• Proficiency in Copilot for Microsoft 365 and M365 applications such as Teams, Outlook, Word, Excel, PowerPoint.
• Outstanding experience in GPT-4 integration and prompt engineering standard processes.
• Detailed understanding of how to craft and optimize AI prompts to achieve relevant business outcomes and optimize workflows.
• Proven success in leading change management initiatives and user adoption programs in large organizations.
• Strong creative thinking and problem-solving abilities to deliver tailored, out-of-the-box solutions.
• Superb communication, interpersonal, and facilitation skills.
• Background in enterprise-scale digital transformation, especially within regulated industries like banking or finance.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Project Management and Information Technology

Industries

IT Services and IT Consulting