Coordonnateur(trice) des imports maritimes / Ocean Import Coordinator

Traffic Tech; Kirkland; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Ocean Import Coordinator to join their dynamic team in Kirkland. This full-time role involves coordinating ocean freight shipments, ensuring compliance with international regulations, and providing exceptional customer service. The company offers a robust training program and a supportive environment for growth, making it an ideal opportunity for motivated individuals. With a strong focus on teamwork and communication, you will play a vital role in facilitating smooth import operations while utilizing advanced logistics technology. Join a company that values its employees and fosters a culture of excellence.

Benefits

Medical and Dental benefits

Life Insurance/AD&D Insurance

Long-term disability

Personal and Volunteer time off

Free parking

Free coffee

Gym access

Dynamic work environment

Free shuttle service

Qualifications

• Experience in ocean import or freight forwarding is essential.
• Bilingual in English and French is required.

Responsibilities

• Coordinate incoming ocean freight shipments for timely delivery.
• Handle import documentation and ensure compliance with regulations.
• Serve as a point of contact for clients and internal teams.

Skills

Ocean Import Coordination

Freight Forwarding

Customer Service

Problem-Solving

Communication Skills

Bilingual (English and French)

Education

1-2 years experience in logistics

Tools

CargoWise

Microsoft Office Suite

Job description

Who We Are

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Your Part in It

We currently have an opening for an Ocean Import Coordinator to join our Ocean Import department at Traffic Tech Headquarters in Kirkland, Montreal. We are looking for someone who is responsible for making sure the movement of freight across the globe is coordinated and executed successfully according to our customer's needs. Your work will support our growing international team.

We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

What the Job Entails

1. Coordinate and monitor incoming ocean freight shipments, ensuring timely and efficient delivery.
2. Handle all necessary import documentation, including bills of lading, customs clearance forms, and other regulatory paperwork.
3. Serve as a primary point of contact for clients, carriers, customs brokers, and internal teams to facilitate smooth import operations.
4. Proactively track shipments and provide status updates to customers, addressing any delays or issues that arise.
5. Ensure compliance with international shipping regulations, customs requirements, and company policies.
6. Work closely with customs brokers to facilitate clearance processes and resolve any issues related to import documentation or duties.
7. Update internal systems with shipment details, ensuring all information is recorded accurately for reporting and tracking purposes.
8. Identify and address any discrepancies, delays, or problems related to ocean imports, working proactively to find solutions.
9. Collaborate with internal departments to provide customers with accurate quotes, shipment details, and post-shipment support.
10. Work with systems such as CargoWise and Microsoft Office Suite to manage shipment data, generate reports, and ensure process efficiency.

What We Are Looking For

1. Minimum of 1-2 years of experience in ocean import, freight forwarding, or logistics.
2. Knowledge of international freight documentation processes is an asset.
3. Strong interpersonal and communication skills to collaborate with internal teams, clients, and carriers.
4. Proficient in Microsoft Office; experience with CargoWise or other logistics software is an asset.
5. Problem-solving mindset with the ability to adapt in a fast-paced environment.
6. Fluency in both English and French is required.

What We Offer

1. Robust industry with training and mentorship
2. Compensation package that includes Medical and Dental benefits
3. Life Insurance/AD&D Insurance
4. Long-term disability
5. Personal and Volunteer time off
6. Free parking, bistro, gym, and free coffee all day!
7. Dynamic environment and ‘can-do’ culture
8. Free shuttle to and from Fairview terminus
9. Office located close to the upcoming REM terminal

This is a full-time permanent position from Monday to Friday.

Traffic Tech remains compliant with all federal and provincial COVID guidelines.

In addition to a knowledge of the French language, this role requires proficiency in English as a result of the duties to be performed. As a leader in 3PL worldwide supply chain logistics, Traffic Tech has an unmatched global reach. With trusted partners in over 25 countries today, Traffic Tech requires English-speaking applicants to serve its international clientele.