Coordinator, Volunteer Engagement

Canadian Cancer Society; Ottawa; Hybrid; CAD 50,000 - 68,000; Full time

Job summary

A national healthcare organization is seeking a Coordinator, Volunteer Engagement to recruit and manage volunteers across Canada. The ideal candidate has experience in volunteer engagement, excellent communication skills, and proficiency in Salesforce. This full-time position offers a hybrid work model and a salary range of $50,000 to $68,000 CAD. Interested candidates should apply before August 5th, 2025.

Benefits

Competitive salary

Benefits

Impactful opportunities

Diversity and inclusion culture

Qualifications

• At least one year of experience in volunteer engagement or talent selection.
• Ability to attract and engage diverse networks.
• Bilingual in English and French is an asset.

Responsibilities

• Recruit, onboard, and offboard volunteers for CCS.
• Collaborate with VE Mission staff to develop effective recruitment plans.
• Ensure Salesforce components are up to date.

Skills

Volunteer engagement

Interpersonal skills

Organizational skills

Communication skills

Data analysis

Education

Post-secondary education in a related field

Certificate in volunteer management (asset)

Tools

Salesforce

Microsoft Office Suite

Social media

Job description

Join to apply for the Coordinator, Volunteer Engagement role at Canadian Cancer Society

Job Title: Volunteer Engagement Coordinator

Location: Calgary, AB | Vancouver, BC | Kelowna, BC | Halifax, NS | Ottawa, ON (Detailed office location information can be found by visiting this link: cancer.ca/en/contact-us)

Work Model: Hybrid Work Model

Salary Band: 3 ($50,000 - $68,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all types of cancer, across Canada. Together with patients, supporters, donors, and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.

The Volunteer Experience (VE) Team is responsible for recruiting and maintaining effective volunteer support for CCS throughout an annual cycle of campaigns and activities. The team establishes and implements standards of practice, tools, resources, and support for the volunteer experience throughout the volunteer cycle.

MAKING AN IMPACT

Reporting to the Volunteer Experience Manager, Mission, the Recruitment Coordinator, Mission is a nationwide position supporting volunteer recruitment for CCS Mission and Operations activities. This includes preparing recruitment requests and processes in Salesforce, assisting with advertising, recruiting lead volunteers as required, and positioning volunteers for mission and operations programs.

This role is integral to the success of the Volunteer Experience Team.

What You’ll Be Doing

• Recruit, onboard, and offboard volunteers for CCS Mission and Operations Business areas utilizing specified strategies and tactics.
• Work closely with the VE Manager, Mission & VE Business Partners- Mission in recruitment and onboarding of volunteers (including but not limited to): Lodges, Wig Banks, Camps, prevention, and other opportunities in Mission & Operations.
• Assist with recruitment for Advocacy and Research (RIOT) programs as needed.
• Recruit and onboard volunteers for CCS operations requests such as Finance, Digital, Student Internships.
• Research and present ideas for successful recruitment of new audiences and communities of interest.
• Execute recruitment tactics to secure new volunteers from the public and specific communities.
• Manage volunteer data accurately and consistently in Salesforce, including recruitment, onboarding, screening, and offboarding metrics.
• Collaborate with the VE Mission staff to develop effective recruitment plans and meet targets.
• Use appropriate messaging and tone to promote programs among communities of interest.
• Attend meetings, seek feedback, and communicate plans and tactics with relevant teams and volunteers.
• Support community-based recruitment and engagement efforts.
• Provide administrative support for recruitment, onboarding, and offboarding processes.
• Ensure Salesforce components are up to date.
• Support other team members with volunteer inquiries and communication channels.
• Contribute to a culture of diversity, inclusion, belonging, and equity (DIBE).
• Perform other duties as assigned.

Qualifications

• At least one year of experience in volunteer engagement or talent selection.
• Post-secondary education in a related field or equivalent experience.
• Recognized certificate in volunteer management or working towards certification (asset).
• Skills in strategy development and data analysis related to mobilization and engagement.
• Ability to attract and engage diverse networks, volunteers, and supporters.
• Excellent interpersonal, organizational, and communication skills.
• Proficiency in Microsoft Office Suite; experience with social media and CRM systems (Salesforce preferred).
• Bilingual in English and French is an asset.
• Ability to work in a team, maintain confidentiality, and provide creative solutions.

What You Can Expect From Us

We offer impactful opportunities, a competitive salary, benefits, and a culture rooted in our core values: COURAGEOUS, UNITED, CARING, RIGOROUS. We celebrate diversity and are committed to an inclusive workplace.

How To Apply

Submit your resume, cover letter, and salary expectations by August 5th, 2025. Only shortlisted candidates will be contacted.

Other Information

We promote employment equity and provide accommodations upon request. Employees are expected to adhere to our policies, including no smoking on premises. We collect and handle your personal information in accordance with privacy laws. For more details, visit our privacy policy at cancer.ca/privacy.

Connect With Us

LinkedIn | Facebook | YouTube

Seniority level: Entry level

Employment type: Full-time, Permanent

Industry: Non-profit Organizations

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