Coordinator, Sales and Operations Support

Groupe Dynamite Inc.; Montreal; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in fashion retail is seeking a Sales and Operations Support Coordinator to join their dynamic team. This entry-level position involves supporting various sales operations, coordinating store openings, and enhancing operational processes. Ideal candidates will have strong communication and organizational skills, a proactive attitude, and the ability to multitask effectively. With a commitment to employee investment and a vibrant workplace culture, this opportunity promises growth and a chance to make a significant impact within a leading North American retailer. Join a company that values your contributions and offers a comprehensive benefits package.

Benefits

Performance-driven bonuses

Group retirement savings program

Flexible group insurance

Employee discount

Exclusive private sample sales

Flexible vacation policy

Qualifications

• Experience in Operations or related field, preferably in retail.
• Strong communication, multitasking, and organizational skills.

Responsibilities

• Support Sales team during store openings and renovations.
• Ensure compliance with company processes and standards.
• Manage troubleshooting tickets for the Operations team.

Skills

Interpersonal Skills

Communication Skills

Multitasking

Organizational Skills

Problem-solving

Teamwork

Attention to Detail

Proactive Attitude

Bilingual (French and English)

Education

2 to 3 years of experience in Operations

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Coordinator, Sales and Operations Support

Join to apply for the Coordinator, Sales and Operations Support role at Groupe Dynamite.

Overview
Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975. Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America. Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary
Reporting to the Project Manager, Sales and Operations, the Sales and Operations Support Coordinator will be responsible for a variety of tasks requiring regular travel across North America. They will take part in store opening projects, update, monitor, and improve operational processes, and communicate sales-related information.

Main Responsibilities

• Provide support and guidance to the Sales team during store openings, renovations, relocations, closings, and other projects related to sales operations;
• Ensure compliance with company processes and standards;
• Communicate and follow up with internal partners before, during, and after project execution;
• Attend calls and meetings with various internal partners;
• Carry out regular follow-ups and operational data entry (business hours, calendars, monthly district list, etc.);
• Manage and address all troubleshooting tickets for the Operations team;
• Coordinate all onboarding needs when hiring new District Managers and Sales Directors (access to various systems);
• Follow up on deadlines and update related documents accordingly;
• Contribute to developing new operational processes;
• Provide feedback to improve and optimize existing processes;
• Support the Sales and Operations team’s activities;
• Perform all other related tasks.

Qualifications

• 2 to 3 years of experience in Operations or a related field, preferably in the retail industry;
• Excellent interpersonal and communication skills, both written and spoken;
• Strong multitasking and organizational skills;
• Good knowledge of MS Office (Word, Excel and PowerPoint);
• Ability to work under pressure and meet tight deadlines;
• Strong problem-solving and teamwork skills;
• Proactive attitude with a great sense of initiative;
• Strong attention to detail;
• Ability to work with minimal supervision;
• Flexible availabilities;
• Valid passport;
• Bilingual (French and English, written and spoken).

At GDI, You Will Be Part Of a Growing Organization That Understands The Importance Of Investing In People And Offers You

• A comprehensive compensation package that includes performance-driven bonuses;
• A group retirement savings program with employer matching;
• Flexible group insurance with personalized coverage that meets your needs;
• An employee discount at Garage and Dynamite;
• Exclusive private sample sales;
• A flexible vacation policy;
• And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity. Candidates that are retained will be called for an interview.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries: Retail