Coordinator, Research and Intelligence

Torys LLP; Golden Horseshoe; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Coordinator for Research and Intelligence to provide vital analytics support. This role involves conducting thorough research on clients and competitors, utilizing advanced tools like Google Analytics and Power BI to create insightful dashboards. The ideal candidate will have a strong background in research within a professional services environment, demonstrating exceptional organizational and communication skills. Join a dynamic team that values initiative and collaboration, while enjoying a hybrid work model that balances office and remote work. This is a fantastic opportunity to contribute to strategic projects and enhance your professional growth.

Qualifications

• 2 years of experience in research and analytics, preferably in professional services.
• Hands-on experience with Power BI and Google Analytics is essential.

Responsibilities

• Conduct research on clients and competitors using various tools and databases.
• Produce marketing analytics dashboards and reports for the MBD team.

Skills

Research and analytics

Client service orientation

Organizational skills

Communication skills

Problem-solving skills

Mathematical skills

Education

Post-secondary degree or diploma

Tools

Google Analytics

Power BI

Google Data Studio

CapitalIQ

Bloomberg

Pitchbook

MS Office Suite

Job description

Position Overview

The Coordinator, Research and Intelligence is responsible for providing research and analytics support.

Key Accountabilities

• Conduct and compile research on specific clients, competitors, or prospects from both publicly available information, internal databases, and research tools.
• Support matter-related queries and research requests for internal marketing, client development and business development workstreams and initiatives.
• Support the team on strategic projects and ad-hoc research requests and provide research support on key pitches and proposals.
• Produce and maintain standard reports through Google analytics, social media, and Vimeo, for lawyers and MBD team.
• Leverage Google Analytics, Power BI, Google Data Studio, in-house intel, third-party software, and market analysis to produce and maintain marketing analytics dashboards and reports on marketing and BD initiatives.
• Provide backup to team members on client financial reporting.
• Respond to ad-hoc analytics and research queries, including on specific competitors, clients or prospects.

Attributes & Experience

• Post-secondary degree or diploma, or equivalent experience to successfully complete the essential requirements of the role.
• Two years of related experience, preferably in a professional services firm or a consulting firm. Working knowledge of research tools/databases such as CapitalIQ / Bloomberg / Pitchbook is a must.
• Minimum 6 months of hands-on experience producing dashboards and reports on Power BI. Looker Studio and/or Google analytics is an asset.
• Proficient in MS Office product suite (which includes a strong working knowledge of PowerPoint, Outlook, Excel and Word.)
• Research and analytics experience is preferred.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Strong organizational, time management and project management skills to effectively prioritize and meet deadlines with minimal supervision.
• Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization.
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
• Careful attention to detail with strong problem-solving skills, intellectual curiosity and analytical acumen.
• Strong mathematical and analytical skills, with the ability to break down problems into single and manageable components, as well as complex data sets to parts. A high level of comfort with ambiguity and experience in "connecting the dots" across a number of themes.
• Must be able to take initiative, be self-motivated and work calmly in high pressurized situations.
• Determined with a can-do approach.Willingness to learn new digital tools.
• Sound judgment including the ability to deal with confidential information with utmost discretion.

Additional information

This position is part of our hybrid work model with 3 days in the office per week. As part of our onboarding, new hires are required to be in the office more often for the first few months of employment to ensure they receive the requisite cross training.