Coordinator, Municipal Services

Elections Ontario; Ontario; Remote; CAD 71,000 - 101,000; Full time

Job summary

A government agency in Ontario is seeking a Municipal Service Coordinator to manage relationships with municipalities and deliver elector lists. The ideal candidate will have strong client relationship skills, five years in a customer service role, and be proficient in MS Office and SharePoint. This is a full-time position with potential for telework after initial office work.

Qualifications

• Minimum five years in a customer service role with deadlines.
• Experience with municipal election administration is preferred.
• Knowledge of relevant legislation is preferred.

Responsibilities

• Maintain relationships with municipal and school board election staff.
• Assist municipal clients with election data processing.
• Coordinate delivery of elector lists and related services.
• Implement and evaluate service processes.
• Support team capacity building including recruiting and training.

Skills

Client relationship building

Creative problem-solving

Effective communication

Information management knowledge

Bilingual in English and French

Tools

MS Office

SharePoint

Job description

Join to apply for the Coordinator, Municipal Services role at Elections Ontario.

For accessibility assistance with this document, please contact Elections Ontario at 1-888-668-8683 or Fax at 1-866-714-2809. TTY services are available at 1-888-292-2312.

Position Status: Temporary Assignment to March 31, 2027

Posting Status: Open

Starting Range: $71,563 – $100,052

Hours of Work: 36.25 per week

Posting Date: July 21, 2025

Closing Date: August 5, 2025

Who we are

The Office of the Chief Electoral Officer (Elections Ontario) is an independent, non-partisan office responsible for administering provincial elections, by-elections, and referenda in Ontario. We are committed to making voting accessible and maintaining electoral integrity.

Join our team

We are seeking a Municipal Service Coordinator to support our expanded municipal elector list mandate. You will work with internal and external stakeholders to deliver elector lists to Ontario’s municipalities and school boards.

What to expect in this role

• Maintain relationships with municipal and school board election staff.
• Assist municipal clients with election data processing.
• Coordinate delivery of elector lists and related services.
• Implement and evaluate service processes.
• Improve processes based on performance and satisfaction metrics.
• Support team capacity building, including recruiting and training.

What you need to qualify

• Experience building client relationships.
• At least five years in a customer service role with deadlines.
• Problem-solving and creative thinking skills.
• Willingness to learn and work collaboratively.
• Ability to simplify complex processes and communicate effectively.
• Knowledge of information management.
• Proficiency in MS Office and SharePoint.
• Legal entitlement to work in Canada.
• Bilingual in English and French (preferred).
• Experience with municipal election administration (preferred).
• Knowledge of relevant legislation (preferred).

The role requires office work initially, with potential for telework after the first three months, depending on operational needs.

How to apply

Submit your cover letter and resume (max three pages) as a single PDF, referencing File #EO-2025-41, including your full name and competition number in the email subject, by August 5, 2025. Applications should be sent to the email provided on our website’s job ad.

Only shortlisted candidates will be contacted. We thank all applicants for their interest.

How to request an accommodation

Elections Ontario is committed to an inclusive environment. If you need a disability-related accommodation during recruitment, contact us at 1-888-668-8683 or via the provided fax and TTY numbers.

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Government Administration