Coordinator, Multi Unit - Specialty Companies

Gordon Food Service; Toronto; Hybrid; CAD 70,000 - 75,000; Full time

Job summary

A leading food service provider in Toronto is seeking a Coordinator, Multi Unit - Specialty Companies. The ideal candidate will manage key projects and ensure seamless communication within the team. Responsibilities include organizing communications, managing order processes, and providing customer service support. Three or more years of relevant experience and excellent communication skills are required for this role, which offers a hybrid work structure in a collaborative environment.

Benefits

Profit Sharing

Healthcare Benefits

Matching Retirement Contribution

Overtime Compensation

Training & Development Opportunities

Qualifications

• 3+ years of customer service or inside sales experience.
• Self-motivated with a focus on details and accuracy.
• Ability to multitask and work independently or in a team.

Responsibilities

• Organize communication for key projects.
• Manage order guide process.
• Create standard and ad hoc reports for Data Warehouse.

Skills

Customer service

Communication skills

Problem-solving

Attention to detail

Education

Equivalent combination of education and experience

Tools

SAP

Spreadsheets

Job description

Overview

Join to apply for the Coordinator, Multi Unit - Specialty Companies role at Gordon Food Service.

United Trimen

Our Employees Exhibit a Friendly, Collaborative, Team-oriented Focus On Serving Our Customers With Urgency And Attention To Detail. Our Culture Is Built On a Set Of Cornerstone Values We Believe Make Us Unique.

• Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what we promise.
• We encourage productivity and efficiency, and there are rewards for jobs well done. Sometimes it’s a financial incentive, other times an award, always a genuine thank-you.
• The best relationships are founded on honesty, trust, and respect. We say what we will do, and then we do it.
• Personal and professional growth depends on teamwork. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities.
• Strong relationships break down barriers and promote innovation and cooperation. By working as an open-minded, responsive team, we achieve excellence.
• Our future depends on the success of each employee. In an atmosphere of dignity and diversity, our appreciation for each other’s talents and contributions keeps us at our best.
• We play fair, but never lose sight of the goal to win. With that in mind, we execute our plans and strategies with focus, commitment, and passion.

Benefits

• Profit Sharing
• Healthcare Benefits
• Matching Retirement Contribution
• Overtime Compensation Over 40 hours
• Training & Development and Growth Opportunities

We have a wide variety of opportunities to establish yourself in the food industry including sales, sales support, customer service, marketing, administration, finance, operations, technology and inventory management. Come join our team and build your career with us!

Job Location : North York, ON

Work Structure : Hybrid (4 days in office)

Essential Functions

• Organizes all essential communication for key projects, e.g. promotions, limited time offers and product changes
• Manages order guide process
• Reviews internal initiatives from a customer perspective to ensure proper execution
• Coordinates new item setup
• Directs internal Gordon Food Service teams with new restaurant location openings and closings
• Creates standard and ad hoc reports to support customer use of the Data Warehouse. Analyzes reports to ensure data integrity
• Manages customer product usage through the CRID report and Customer Compliance report
• Participates in business reviews as directed by Regional Chain Manager
• Serves as the escalation point for any customer service issues requiring additional support. Resolves conflicts

Knowledge / Skills / Abilities

• Three or more years of customer service, inside sales and / or business experience or an equivalent combination of education, training and experience
• Highly motivated, self starter with a focus on details and accuracy in a fast paced environment
• Excellent written, verbal, organizational and communication skills
• Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices
• Ability to multitask, organize, prioritize and work independently or within a team environment
• A natural desire to serve our customers

Equipment / Tools / Technology

• Advanced knowledge of SAP, spreadsheets, word processing, presentation and email
• Must be proficient using a computer keyboard

We thank all applicants for their interest. United Trimen is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Education and Training

Industries

• Food and Beverage Services

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