Coordinator | MDR Operations

Position Summary
Interior Health is hiring a permanent full-time Coordinator, MDR Operations who is passionate about making a difference in healthcare.

Location: This position is located at Kelowna General Hospital (KGH).

What we offer:

1. An attractive remuneration package
2. Excellent career prospects
3. Employer paid training/education
4. Employer paid vacation
5. Employer paid insurance premiums
6. Extended Health & Dental coverage
7. Work-life balance
8. May be eligible to contribute to MPP

Salary range for the position is $74,618 to $107,264. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:
The Coordinator participates as a member of the Medical Device Reprocessing (MDR) management team in the strategic and operations planning and development of policies and procedures for the program and is responsible for overseeing the day-to-day operational requirements of the assigned area within the program. The Coordinator supervises staff including making determinations on selection and discipline, providing leadership, mentoring and guiding team members, and coordinating related training and orientation. The Coordinator interacts regularly with personnel at all levels in the organization including Directors, Managers, and physicians regarding MDR services and operational activities and communicates with key internal and external partners, committees, and task groups, as required, for conducting daily business and achieving program goals and objectives. The Coordinator strives to enhance MDR service delivery for the facility and overall Health Authority, participates in quality assurance activities, and provides input into the budget for the assigned area.

What will you work on:

1. Coordinates activities of assigned MDR team(s) by establishing and communicating priorities and overseeing activities.
2. Assures compliance with policies, procedures, rules, and regulations regarding supplies and equipment processed. Collaborates with colleagues and co-workers at other IH locations to ensure standardization and consistency.
3. Liaises with personnel at all levels in the organization, including Directors, Managers, and physicians, and outside agencies to communicate policies and procedures and provide maximum service delivery.
4. Provides leadership and guidance to staff using effective management techniques (e.g., coaching, mentoring, skill and leadership development, and performance management).
5. Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data.
6. Participates in quality improvement, risk management, and infection control activities for MDR.
7. Acts as a change agent within the service, fostering an environment of innovation and critical thinking.
8. Maintains a positive and productive work environment respecting the value of an interdisciplinary team approach.
9. Identifies the educational needs of staff in the provision of MDR service.
10. Performs other related duties as assigned.

Qualifications
Education, Training and Experience

1. Certification in Sterile Processing from an accredited educational institute.
2. A Bachelor’s degree in a relevant discipline (e.g., Nursing, Microbiology).
3. Three to five years of recent, related OR/MDR experience including teaching with three years of recent, related management experience in an acute healthcare setting.
4. Or an equivalent combination of education, training, and experience.
5. Current practicing membership with the applicable professional college as appropriate.

Skills and Abilities

1. Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness.
2. Demonstrated ability to effectively introduce and manage change.
3. Demonstrated ability to plan, develop, implement, manage, and evaluate programs.
4. Excellent negotiation skills to relate effectively with clients, medical staff, and members of the interdisciplinary team.
5. Defines own continuing education needs and maintains competency through reading literature, management workshops, seminars, and available educational offerings.
6. Physical ability to perform the duties of the position.