Coordinator, Marketing & Communications

Windsor Regional Hospital; Windsor; On-site; CAD 45,000 - 60,000; Full time

Job summary

Windsor Regional Hospital is seeking a Marketing and Communications Coordinator to join the Foundation team to advance fundraising goals and enhance brand visibility. The role blends content creation, writing and essential event support, requiring a strong writer who can draft media releases, design social media graphics, update the website and assist with Foundation events.

A creative portfolio is required with the application, and the position supports ongoing community campaigns and the

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• A minimum of 3 years’ professional experience in communications, marketing, fundraising or adjacent fields.
• Exceptional writing skills with experience across a broad range of materials.
• Strong understanding of brand guidelines to create polished communications.
• Proven ability to produce high-quality communications materials.
• Able to produce graphics and videos using Canva, Illustrator, Photoshop and Premiere Pro.
• Experience with platforms like MailChimp or Constant Contact to create/send e-blasts.
• Experience growing business social media accounts (Facebook, Instagram, LinkedIn).
• Familiarity with analytics tools including social in-platform tools and Google Analytics is a plus.
• Occasional evening/weekend event attendance may be required.

Responsibilities

• Digital & Social Media Content creation, publishing, and engagement (40%).
• Content development for Foundation channels including social media, website, donor wall and newsletters.
• Website maintenance and donor stories updates.
• Ad campaign support and asset delivery coordination.
• Analytics reporting and industry trend monitoring.

Skills

Content creation

Strong writing

Social media management

Graphic design

Video production

Brand guidelines

Canva

Illustrator

Photoshop

Premiere Pro

MailChimp

Google Analytics

Education

Bachelor’s degree or equivalent

Tools

Canva

Illustrator

Photoshop

Premiere Pro

MailChimp

Google Analytics

Raiser’s Edge/NXT

Job description

Job Summary

Windsor-Essex is embarking on one of the most exciting chapters in its history with the formal approval to construct a new state-of-the-art acute care hospital for the region. The Fancsy Family Hospital will transform healthcare for the Windsor-Essex community for generations to come. The capital campaign for the Fancsy Family Hospital will be the largest fundraising effort in our community’s history.

Position Overview

The Marketing and Communications Coordinator supports the Manager, Marketing and Communications and the broader Foundation team to advance fundraising goals, enhance brand visibility and engage donors. This multi-faceted role blends content creation, writing and essential event/administrative support. The ideal candidate is a strong writer and tech-savvy content creator who can seamlessly pivot from drafting a media release to designing social media graphics, updating the website or assisting with Foundation events.

NOTE: A creative portfolio is required with this application. Submission guidelines are provided below.

Status

Full-time

Salary Grade

4

Responsibilities

• Digital & Social Media Content (40%)


• Content Creation: Develop and publish engaging copy and visual content (e.g., graphics, videos, Reels) for Foundation communications channels, including social media, website, digital donor wall, e-newsletters, ads and more.


• Account Administration: Monitor social media channels, engage with followers and oversee/update page aesthetics.


• Website Maintenance: Oversee routine content updates to the Foundation website, ensuring information, donor stories and event pages are accurate and visually appealing.


• Ad Campaign Support: Track advertising creative deadlines and ensure asset delivery to external media partners.


• Trends & Reporting: Stay abreast of industry trends and submit periodic communications reports on analytics across communications channels.


• Writing & Marketing Materials (40%)


• Writing: Develop written materials to support the Foundation’s various programs and events, including social media copy, media releases, speaking notes, webpage content, e-newsletters, an annual Gratitude Report, Cases for Support and more.


• Marketing Materials:




• Develop branded templates for materials such as social media graphics, e-newsletters and slide deck presentations.


• Create and refresh Foundation marketing materials as needed, including brochures, posters, Cases for Support and more. Coordinate as needed with external vendors for design and printing.


• Oversee inventory of swag and branded collateral, ensuring it is properly labelled, organized and replenished.




• Administrative & Event Support (20%)


• Email Monitoring: Monitor Foundation’s email inbox, responding to and directing questions appropriately. Track inquiries and build out the Foundation’s FAQs document.


• Digital Asset Organization: Maintain an organized digital filing system for marketing and communications folders, including annual photography, ad content, digital donor wall assets, media releases, media coverage and more.


• Event Support: Assist in creation of event materials and attend Foundation events as needed to assist with set-up, tear-down and playback of audiovisual materials.


• Responsibilities may shift over time, as priorities evolve, and based on an annual assessment.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.


• A minimum of 3 years’ professional experience working in communications, marketing, fundraising or adjacent fields.


• Exceptional writing skills with experience writing, editing and proofreading across a broad range of communications materials.


• Strong understanding and experience implementing brand guidelines to create polished, branded communications materials.


• Demonstrated consistency in producing high-quality communications materials.


• Able to produce high-quality graphic designs and videos, with experience in platforms such as Canva, Illustrator, Photoshop and Premiere Pro or similar.


• Experience using communications platforms like MailChimp, Constant Contact or similar to create and schedule e-blasts – ideally to large audiences.


• Proven track record in successfully managing and growing business social media accounts, including Facebook, Instagram and LinkedIn.


• Knowledge of and prior experience using analytics tools, including in-platform tools on social media and Google Analytics an asset.


• Knowledge of Raiser’s Edge/NXT an asset but not required.


• This position requires occasional attendance/participation at events in the evening or on weekends.

Skills & Abilities

• Impeccable attention to detail is essential, producing written work with little to no mechanical errors (i.e., typos, spelling errors, grammatical mistakes).


• Takes ownership of projects, ensuring deadlines are being met with limited supervision.


• Takes pride in their work, adhering to a high personal standard of quality and execution.


• Works proactively by anticipating future needs and communicating project updates both to internal teams and external partners/stakeholders.


• Ability to maintain confidentiality and exercise considerable judgment, tact, and discretion while working with sensitive and confidential information.


• Strong interpersonal and teamwork skills with ability to work collegially and constructively with others.


• Ability to be adaptive and work in a complex and ever-changing environment.


• Demonstrated knowledge and experience working in fundraising is highly desirable.

Creative Portfolio Submission Guidelines

• Professional writing samples from a previous role, preferably media releases, e-newsletters, ad copy, annual reports or impact reports and social media posts.


• Graphic design samples from a previous role, such as social media and web graphics, posters, brochures, email banners, and print & digital ads.


• Video production samples, such as links to social media videos/Reels or video content that was published on an organization’s website, YouTube or other communications channel.

NOTE: Other written or creative samples are welcome; however, applicants are kindly asked to keep portfolios concise and relevant to the job description.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.