Coordinator, Market Recognition (Directories & Experience)

Position Overview

The Coordinator, Market Recognition (Directories & Experience) is responsible for supporting the department by preparing legal directory and award submissions, and tracking firm experience using Foundation, the firm’s experience management tool, to make updates, source missing information, and extract data.

Key Accountabilities

• Lead the directories process, including process mapping, progress tracking, project management, and written components.
• Coordinate submissions to external directories and rankings organizations (Chambers, IFLR100, The Legal 500, etc.) to facilitate firm participation and maximize rankings and awards. This includes:
  • preparing draft submissions for review and keeping track of submission status at all times;
  • coordinating and facilitating all required meetings;
  • following up with lawyers to finalize materials for submission;
  • organizing research calls between practice areas and directory publications;
  • compiling all preparatory materials in advance of practice area interviews (i.e., submissions, past year's rankings, peer intelligence, etc.);
  • maintaining a calendar of submission deadlines and research schedules; and
  • acting as communication lead for directory related correspondence with lawyers.
• Update the firm’s experience database with details on firm transactions and case information as used in directories and on a daily basis; identify and source missing details through internal and external sources (i.e., websites, data software).
• Provide support in the production of proposals, pitches, and brochures, including reviewing the firm’s experience database and preparing reports to identify relevant transactions and case information.
• Prepare and submit transaction and case information on the firm and lawyers to league tables and industry publications on an ongoing basis.
• Maintain database of firm rankings, awards, etc. for promotional use.
• Provide back up support to the Senior Business Development Analyst and other team members as required.
• Assist with the development of new hire legal professional bios and updates to legal professionals’ biographies in Foundation as needed.
• Sort and produce ad hoc reports on various business development activities and outcomes.
• Provide administrative support as required.

Attributes & Experience

• Post-secondary degree or diploma in Marketing or Business, or related experience.
• 2-3 years of related experience, preferably within a professional services firm.
• Proven success providing end-to-end coordination and organization of written materials with delivery to deadlines.
• Strong online research skills; exposure to research databases, including PowerBI, Capital IQ and Mergermarket is considered an asset.
• Solid business acumen; knowledge of corporate transactional and litigation processes and terminology is an asset.
• Proficient in MS Office product suite.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization with tact and diplomacy.
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
• Excellent organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
• Ability to be resourceful and independently identify and source out missing information.
• Strong attention to detail and problem-solving skills.
• Sound judgment including the ability to deal with confidential information with utmost discretion.
• Determined with a can-do, hands-on approach; driven by delivery and end-results.
• Flexibility to work overtime when required.

Additional information

This position is part of our hybrid work model with 3 days in the office per week. As part of our onboarding, new hires are required to be in the office more often for the first few months of employment to ensure they receive the requisite cross training.