Coordinator, LTC Physician and NP Services

Vancouver Island Health Authority; Electoral Area A; Remote; CAD 69,000 - 100,000; Full time

Job summary

Vancouver Island Health Authority (Island Health) seeks a Coordinator for LTC Physician and NP Services to sustain high-quality medical care across Long-Term Care. The role coordinates provider onboarding, credentialing, operational processes, and administrative supports while promoting consistent practices throughout Island Health.

Reporting to the Regional Medical Director, you will help address recruitment, onboarding, credentialing, and succession planning for physicians and nurse

Qualifications

• Bachelor's degree in health administration, business, or related field with five years of healthcare experience.
• Experience in project coordination, physician services, or partner engagement.
• Strong leadership, interpersonal and communication skills.

Responsibilities

• Coordinate provider onboarding, credentialing, operational processes, and administrative supports.
• Promote consistent practices across Island Health and LTC services.
• Address recruitment, onboarding, credentialing, and succession planning for physicians and NPs.
• Explore alternate care models such as NP integration and virtual care.

Skills

Leadership

Communication

Relationship building

Resident-focused care

Teamwork

Organizational skills

Problem solving

Education

Bachelor's degree in health administration or related field

Job description

Coordinator, LTC Physician and NP Services - (236354)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0800-1600

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$35.50 - $51.03

Paid FTE

1.00

Worked BI-WEEKLY HOURS

75.00

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Regional Medical Director, Long-Term Care and Assisted Living, the Coordinator, LTC Physician and NP Services plays a key role in sustaining high-quality medical care across Long-Term Care (LTC). The Coordinator supports effective physician and nurse practitioner services across Long-Term Care by coordinating provider onboarding, credentialling, operational processes, and administrative supports, while promoting consistent practices across Island Health.

This role supports the Regional Medical Director and Medical Coordinator in addressing Island-wide challenges in recruitment, retention, onboarding, credentialling, and succession planning for physicians and nurse practitioners, while also exploring alternate models of care such as NP integration, virtual care, and diverse funding approaches (LFP, FFS, and contracts). The Coordinator builds and maintains strong relationships with Divisions of Family Practice, the Medical Advisory Council, site leadership, and Island Health departments to create alignment and consistency in how LTC services are supported.

In partnership with training programs, academic institutions, and clinical leaders, the Coordinator actively promotes and facilitates LTC learning opportunities with medical students, residents, and nurse practitioner learners to build a sustainable pipeline of providers. By connecting clinical leaders, community partners, learners, and operational teams, the Coordinator helps position Long-Term Care as a viable, attractive, and integral component of longitudinal care within Island Health while supporting providers throughout their practice lifecycle.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a Bachelor's degree in health administration, business, or related field and five (5) years' experience in health care, ideally in roles with project coordination, physician services, or partner engagement.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and communication skills.
• Ability to foster strong working relationships with physicians, nurse practitioners, site leaders, and Divisions of Family Practice.
• Demonstrated commitment to resident-focused services and collaborative teamwork.
• Ability to integrate administrative, professional, and operational aspects of the program across Island Health in an effective and efficient manner.
• Ability to create and sustain an environment where quality improvement and patient safety principles are embedded in daily practice.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Sound judgment, discretion, and professionalism in handling sensitive provider and system issues.

Location is flexible, including work from home.