Coordinator, In-Home Technology - Surrey

Fraser Health; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Coordinator for In-Home Technology in Surrey. This role involves coordinating technology solutions for clients, ensuring they can safely remain at home. You will support clients through technology integration, train staff, and work collaboratively with healthcare teams. Enjoy exceptional benefits including comprehensive health coverage, generous vacation time, and immediate pension enrollment. If you are passionate about making a difference and enhancing client care through technology, this opportunity is perfect for you.

Benefits

Comprehensive, 100% Employer-Paid Benefits

Generous Vacation Time

Benefit Portability

Immediate Pension Enrollment

Maternity Top-Up

TransLink Pass Subsidy

Employee Discounts

Qualifications

• Certificate in Business Administration or IT plus 3 years of related experience.
• Valid B.C. Driver's license and access to a personal vehicle required.

Responsibilities

• Coordinate activities for In-Home Technology Program to support community clients.
• Train and evaluate program staff, ensuring effective service delivery.
• Liaise with agencies to support integrated regional services.

Skills

Leadership

Communication

Problem Solving

Supervision

Technology Integration

Education

Certificate in Business Administration

Certificate in Information Technology

Tools

Personal Computers

Related Equipment

Job description

Salary

The salary range for this position is CAD $24.76 - $32.50 / hour
Job Summary

We are currently looking to fill a Relief Full Time opportunity for a Coordinator, In-Home Technology located in Surrey, BC.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes.
• Additional employee discounts and perks available.

*Eligibility based on employment status

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, In-Home Technology, coordinates In-Home Technology Program activities for an assigned local service area to support community clients to safely remain at home.

Responsibilities

1. Coordinates the activities involved in assessing the need of In-Home Technology equipment including supporting individuals with determining best In-Home Technology solutions.
2. Coordinate the acquisition and installation of recommended technology solutions in clients' homes.
3. Provide hands-on supports and guidance to clients during the setup and integration of new technology.
4. Ensures appropriate documentation and activities involved in activating In-Home Technology, maintenance and financial transaction records are completed.
5. Provides information regarding the benefits and features of the In-Home Technology Program to community groups, potential clients, and other members of the health care team.
6. Engagement of primary care providers, Specialized Community Services (Home Health, MHSU) to recommend additional home and community services to clients.
7. Trains and evaluates the performance of assigned In-Home Technology Program staff.
8. Monitors, analyzes and evaluates program activities and results. In collaboration with the Manager, identifies areas of future opportunities or concern and develops and initiates appropriate follow-up activities; ensures ongoing issues of concern are referred to the Manager.
9. Liaises with other agencies and communities within assigned areas, in support of integrated regional services and efficient utilization of resources. Identifies for the Manager, strategies to meet service requirements.
10. Participates in the development, implementation, evaluation and revision of goals and objectives and policies and procedures for the In-Home Technology Program.
11. Performs other related duties as required.

Qualifications

Education, Training, and Experience

Certificate in Business Administration, Information Technology, or related discipline plus three (3) years' recent, related experience in a service or volunteer organization or an equivalent combination of education, training and experience.

Valid B.C. Driver's license and access to a personal vehicle for business-related purposes.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated ability to plan, organize and problem solve.
• Demonstrated ability to supervise and to teach.
• Demonstrated ability to communicate effectively, both verbally and in writing, including delivering presentations to groups.
• Demonstrated proficiency in the use of personal computers and ability to operate related equipment.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.