Coordinator, Housekeeping Services

Fraser Health Authority; Surrey; On-site; CAD 74,000 - 106,000; Full time

Job summary

Fraser Health Authority is seeking a Full Time Coordinator, Housekeeping Services for Carelife Fleetwood in Surrey, BC. The role leads day-to-day housekeeping operations, recruits staff, and implements policies to ensure high-quality service in a healthcare setting.

The position requires a Diploma in Business Administration and at least three years of related healthcare experience. Strong leadership, communication, and adaptability are essential to succeed within Fraser Health’s dynamic

Qualifications

• Diploma in Business Administration or related discipline with 3+ years in healthcare.
• Ability to lead, organize and problem solve.
• Strong communication skills, written and verbal.
• Able to work in a dynamic healthcare environment and adapt to change.
• Knowledge of regulations and collective agreements.
• Computer literacy (Word, Excel, databases).
• Physical ability to perform the duties of the position.

Responsibilities

• Coordinate recruitment, scheduling, training, and performance evaluations for housekeeping staff.
• Develop and implement housekeeping service policies and procedures.
• Plan and manage operating budgets; analyze variances and recommend adjustments.
• Foster interdepartmental relationships to ensure service quality.
• Monitor quality assurance and audit programs and act on findings.
• Interpret and administer collective agreements; address grievances.
• Ensure compliance with Fraser Health policies, infection control and safety.
• Participate in committees as required.

Skills

Leadership

Communication

Adaptability

Education

Diploma in Business Administration

Job description

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Carelife Fleetwood in Surrey, B.C.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know

• Confirm you are legally entitled to work in Canada

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as required.

Responsibilities

1. Administers housekeeping service staff within designated site by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, taking corrective action when necessary up to and including dismissal.
2. Participates in the development of evaluation criteria for newly developed and/or on-going housekeeping services. Provides input into organizational structures to ensure the operational needs of designated site are reflected.
3. Provides input into the development and implementation of Housekeeping Services policies and procedures. Coordinates the implementation of new and/or revised policies and procedures, and monitors compliance.
4. Participates in the planning and management of operating budget for assigned area. Ensures efficient utilization of financial resources. Completes variance analyses of the allocated budget and reports significant variances. Makes recommendations for budgetary adjustments.
5. Promotes sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus and resolve issues.
6. Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc. Analyzes audit data with Manager and assists with the development and follow-up actions as required.
7. Interprets and administers collective agreements. Participates in the investigation of, and response to grievances and routine, confidential employee issues, and participates in Third Party hearings as required.
8. Ensures staff and department in compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).
9. Participates on committees and working groups as required.

Qualifications

Education and Experience

Diploma in Business Administration or a related discipline, plus a minimum three (3) recent related experience in a healthcare environment; or an equivalent combination of education, training and experience.

Competencies

LEADS Capabilities: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated ability to lead, organize and problem solve.
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Computer literacy with word processing, spreadsheets and database programs.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.