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A leading telecommunications company in Trois-Rivières seeks a Facilities Assistant to help manage buildings and real estate assets. The role involves welcoming visitors, handling maintenance requests, and supporting the Facilities Manager. Candidates should be bilingual (French and English) and have 3-5 years of relevant experience. This position offers a hybrid work model with an emphasis on a diverse and inclusive workplace.
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:Regular Job Description :The incumbent is responsible for assisting the Facilities Supervisor in the management of buildings and real estate assets. They greet visitors at their assigned location within CA & US offices and also support the Fleet and Facilities Manager. The role involves coordinating Cogeco’s needs with suppliers, professionals, and contractors.
KEY RESPONSIBILITIES
Hybrid role requiring presence at the assigned Cogeco offices 3 days per week.
Welcomes visitors to the assigned Cogeco office, directs and advises them based on their needs.
Responsible for managing and maintaining dashboards, various reports, and documents for the real estate management department.
Handles complaints and requests from internal clients, receives requests via ServiceNow, prioritizes them, and ensures follow-up.
Participates in technical and environmental audits. Ensures corrective actions are followed up as needed.
Assists the Manager with various maintenance project-related tasks.
Participates in the development or adaptation of internal business processes to improve customer satisfaction and promote the integration of best practices.
Ensures compliance with safety regulations, health standards, and other applicable standards.
Assists the Fleet Manager with tasks related to the management of the vehicle fleet, particularly vehicle storage for resale.
Performs all other duties related to the main responsibilities listed in this job description. This list is indicative and not exhaustive.
Provides support to staff regarding facility-related questions, and ensures communication with management and suppliers.
Manages relationships with vendors and contractors for all maintenance, cleaning, security, and prevention services.
Tracks expenses on the purchasing card and manages the office and facilities supply inventory.
REQUIREMENTS
EDUCATIONAL BACKGROUND
High school diploma completed
A DEP or DEC in a relevant field will be considered an asset
WORK EXPERIENCE
Minimum of 3 to 5 years of relevant experience
SPECIFIC COMPETENCIES
Knowledge of Google Suite tools
Strong analytical, organizational, and planning skills
Good judgment, initiative, and ability to manage priorities
Ability to manage multiple tasks simultaneously
Analytical and detail-oriented
Bilingualism (French and English) is mandatory since the employee will need to interact with colleagues and stakeholders outside of Quebec
Knowledge of Oracle financial systems is an asset
Knowledge of real estate management is an asset
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com