Coordinator, Enterprise Clinical Office (Hybrid)

Green Shield Canada (GSC); Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Coordinator for their Enterprise Clinical Office. This role is pivotal in supporting the Director and managing the coordination of various health programs and services. The ideal candidate will have over 10 years of experience in complex department coordination within health-related organizations. Your contributions will help shape innovative health solutions that impact Canadians' well-being. Join a collaborative team that values inclusivity and empowers you to make a meaningful difference in the health sector. This is an exciting opportunity to be part of a mission-driven organization focused on creating better health for all.

Qualifications

• 10+ years of experience in coordinating complex departments in health organizations.
• Ability to work in a fast-paced, dynamic environment with attention to detail.

Responsibilities

• Support the ECO Director with daily administration and coordination of the Enterprise Clinical Office.
• Coordinate planning, scheduling, and minuting of ECO’s committee processes and meetings.

Skills

Coordination of cross-functional teams

Attention to detail

Effective communication

Project management

Organizational skills

Education

Undergraduate degree in administrative studies or related field

Focused college diploma

Job description

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Reporting to the Director, Enterprise Clinical Office (ECO), the Coordinator of the Enterprise Clinical Office will play a central role in supporting GreenShield’s ambitions as the leading payor-provider health company in Canada. The Enterprise Clinical Office at GreenShield coordinates and oversees functions across the organization to deliver the highest quality, safety, and health impact of existing services and products and is responsible for service and product innovation in support of continuous growth in health outcomes and social impact to achieve our vision of Better Health for All.

As an important and core member of the Enterprise Clinical Office team, the Coordinator will support the ECO and its Director in shaping and managing GreenShield’s provision of field-defining programs, products and services. Achieving this will require supporting GreenShield’s pursuit and maintenance of accreditation, ongoing risk management practices; program, product and service quality accountability and improvement initiatives; clinical research and health outcomes strategy; and public engagement. These will be achieved through multiple cross-functional teams and functional area portfolio committees as they relate across the organization and health Line of Business (Clinical, Pharmacy) within the Enterprise Clinical Office: Accreditation, Risk and Safety; Clinical Research; and Program and Product Innovation; and Health Outcomes.

In support of these goals, the Coordinator will leverage their extensive experience coordinating complex, fast-paced cross-functional departments charged with leading transformational change across large organizations in the private and/or public sector. The Coordinator will embody and reflect GreenShield’s customer-focused, collaborative culture – fostering a dynamic learning environment focused on growth, innovation and impact.

• Enterprise Clinical Office Team Coordination: Support of the ECO Director with the daily administration of the ECO and coordination across portfolio (Accreditation, Risk, Safety; Clinical Research, Insights and Outcomes; Program, Product, Service Innovation) including scheduling, planning communications, meeting management, ECO roadmaps and public speaking events.
• Enterprise Clinical Office Committee Coordination: Support the ECO Director with planning, scheduling and coordination and minuting of ECO’s functional portfolio sub-committees.
• Enterprise Clinical Office Senior Leadership Team Coordination: Support the ECO Director with the planning, scheduling, coordination and minuting of ECO’s Senior Leadership Team committee processes and meetings.

WHO WE'RE LOOKING FOR

We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

• 10+ years experience supporting the coordination of complex cross-functional departments and divisions with large health or health-adjacent organizations in the private and/or public sector.
• Demonstrated ability to work in a fast-paced, dynamic and complex organizational environment with attention to detail from design to delivery.
• Proven experience in collaborating with committees or cross-functional teams to drive projects and initiatives.
• An ability to work collaboratively, with a focus on effective communication, planning and detailed organization and execution of complex tasks.
• A minimum qualification of an undergraduate degree or focused college diploma in administrative studies or related professional field with considerable additional organizational experience.

NICE TO HAVES

• Experience in healthcare, health insurance, pharmacy or government.
• An ability to function professionally in both English and French is an asset.

Applications will be received until 7 p.m. EST, January 23, 2025.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [e-mail]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).