Coordinator, Digital Technology Solutions (DTS)

Export Development Canada; Toronto; Hybrid; CAD 45,000 - 67,000; Full time

Job summary

Join Export Development Canada as a Coordinator in Digital Technology Solutions and help support the VP with administrative tasks in a hybrid work environment. This position requires strong organizational and communication skills, with responsibilities including managing budgets and coordinating meetings. Work in a supportive team while contributing to the success of Canadian businesses worldwide.

Benefits

Flexible benefits

Defined Contribution Pension Plan

Competitive vacation program

Comprehensive wellness programs

Professional Development

Qualifications

• Minimum 1 year of office administration experience.
• Minimum 3 years of applied and varied administrative experience.
• Advanced Microsoft Office skills including Word, Excel, PowerPoint.

Responsibilities

• Provides administrative support to the VP and their leadership team.
• Manages VP’s travel scheduling and bookings.
• Facilitates meetings using MS Teams with diverse audiences.

Skills

Communication

Customer Service

Multitasking

Business Acumen

Organizational Skills

Education

Completion of secondary school

Tools

Microsoft Office

MS Teams

Job description

Application deadline: June 20th, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Coordinator, Digital Technology Solutions (DTS)

Employment Type:Permanent

Compensation Details :

• Administration 12 : Salaries are based on qualifications and experience and range from $45,479 to $66,703, plus performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto or Mississauga.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
  • Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
  • Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
  • Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
  • Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
  • Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
  • Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
  • Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
  • Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
  • Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
• The Coordinator is primarily responsible for the support of the office of the Vice-President. The incumbent supports the daily functions of the Vice President and their direct reports, attends meetings and records minutes, and ensures the filing of information remains relevant and up to date. He/she leverages activities and provides recommendations to the leadership team and VP, as well as liaises with the group’s Senior Vice President and other executives. The Coordinator will have group budget management (reconciliation, maintenance and forecasting) responsibilities.

What you will be doing:

• Provides administrative support to the VP and their leadership team including, but not limited to, handling correspondence, managing and coordinating VP calendar and meeting agendas, supporting email management, tracking time and attendance, managing workflow, routing information, preparing documents and presentations, arranging logistics, processing inquiries, administering budgets
• Provides file, document or information storage and retrieval services including classification, organization and electronic data/Information entry or sourcing
• Manages VP’s travel scheduling and bookings
• Administers VP’s expenses and tracking
• Manages and coordinates Leadership meetings (including the development of agendas and materials) & minutes (Weekly, Monthly, Townhalls, etc.)
• Facilitating meetings using MS Teams with a diverse group of audiences from small to very large, including sharing presentations, creating and integrating meeting polls, managing participants and break-out rooms
• Manages group SharePoint & other group-based access requests
• Prepares communications and meeting materials, including PowerPoint presentations
• Solves administrative problems and initiates improvements to administrative standards, controls and processes
• Provides support on EDC events, both internal and external
• Partners with Translation Services to submit translation requests within established guidelines

What we are looking for:

• Completion of secondary school.
• Minimum 1 year of office administration experience.
• Minimum 3 years of applied and varied administrative experience, including calendar management, email, budget management, purchase orders, invoices, event coordination and information management.
• Advanced Microsoft Office skills including Word, Excel, PowerPoint, MS Teams, Outlook and other related programs.
• Strong written and spoken communication skills with the ability to communicate effectively at all levels of the organization, including senior management.
• Strong business acumen skills, self-sufficient, energetic with exceptional customer service and multi-tasking skills.

What will make you stand out:

• Administrative/Executive Assistant training.
• Experience working with Technology/IT teams.
• Knowledge of or experience with Agile principles and practices.
• Proficiency in using AI-driven tools and platforms such as Copilot M365, ChatGPT, and other similar technologies to enhance productivity and streamline administrative tasks.
• Bilingual in both official languages (French and English)

Eligibility:

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that a pool of qualified candidates may be established and may be used to staff similar positions at this level at EDC.