Coordinator – Decision Support and Health Analytics

Canadian Association of Community Health Centres; Toronto; On-site; CAD 69,000 - 82,000; Full time

Job summary

A leading community health center in Toronto seeks a Coordinator for Decision Support and Health Analytics to enhance data management and analytics capacity. This full-time role involves leading data strategy initiatives, ensuring compliance with healthcare data standards, and supporting the organization's operational needs through effective data practices.

Benefits

Health benefits

Healthcare of Ontario Pension Plan (HOOPP)

Qualifications

• Experience in health data analytics roles is essential.
• Proficient in data management and reporting.
• Familiarity with Ontario Healthcare Reporting Standards (OHRS) is advantageous.

Responsibilities

• Support data strategy and operational accountability through effective data management.
• Develop reports and dashboards to facilitate data-driven decision making.
• Ensure compliance with data privacy and security regulations.

Skills

Data analysis

Healthcare data technologies

Project management

Problem-solving

Education

Bachelor’s degree in a relevant field

Job description

POSITION Coordinator – Decision Support and Health Analytics

POSITION TYPE

• Permanent

COMMUNITY HEALTH CENTRE

COMMUNITY HEALTH CENTRE South Riverdale Community Health Centre (ON)

LOCATION

APPLICATION DEADLINE

APPLICATION DEADLINE 06/23/2025

POSITION DESCRIPTION

FULL TIME, REGULAR POSITION
SALARY RANGE: $69,284 - $81,511
INCLUDES HEALTH BENEFITS AND HOOPP (HEALTHCARE OF ONTARIO PENSION PLAN)

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

The Coordinator – Decision Support and Health Analytics works towards creating a framework for information management and analytics that strengthens the capacity for strategic, evidence-based decision making at SRCHC. This position works closely with management and leadership teams to use data to inform operational excellence, accountability and continuous improvement. This position is responsible for funder-compliant data collection, quality and analysis to support organizational accountability and performance measurement. This position champions, leads or supports a range of data driven projects and has access to all system infrastructure, backups, and electronic documentation including information regarding board and leadership team decisions, human resources, finance, accountability agreements and reporting, clinical data, etc. This position works with teams to ensure practice is in compliance with relevant legislation and regulations governing information privacy and security.

This position is expected to work onsite.

Responsibilities:
Health Analytics, Data Planning and Innovations
• Supports SRCHC’s data strategy, including making data more reliable, understandable and actionable
• Responsible for extraction, analysis, and presentation of client and service data to enable the senior leadership and management teams to review, evaluate, consider and implement programs and services that address strategic directions and operational accountability
• Works with a variety of organizational teams to design encountering infrastructure, determine data and health analytics requirements, anticipate future needs and identify areas of opportunity to use data that inform program/workflow improvements and measure operational performance/outcomes
• Supports new and existing projects and initiatives by assessing proposals and designs for architectural compliance (data and solutions) and promotes best practices during the testing and implementation phases
• Ensures SRCHC is implementing best practice approaches to managing and using data
• Monitors and assesses trends with health care data technologies, promoting innovative approaches to data collection, management and use
Data Management
• Develops canned reports, ad hoc reports and dashboards for management team to review operational data in real time
• Understands and applies knowledge of the CHC Evaluation Framework, including performance indicators, data relationships and business rules
• Understands and applies knowledge of Ontario Healthcare Reporting Standards (OHRS) and rate harmonization
• Manages data system security frameworks and access to confidential organizational information and data
• Maintains a catalogue of data sources, data integration flows, lineage, definitions, dictionaries and documentations
Data Quality Management
• Analyses and provides data solutions to solve organizational problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement
• Assesses, recommends and implements processes and tools to improve the organization’s data quality and usability
• Defines, supports and maintains appropriate data governance polices and standards while working with stakeholders and staff to ensure SRCHC’s data meets data quality and integrity standards
• Ensures data systems are capable of meeting the Centre’s needs including the capacity to extract organizational collection of client and service data
• Ensures timely and accurate implementation and monitoring of funder compliant data entry, and that consistent data standards and business rules are maintained throughout the organization
• Monitors adherence to standard data operating procedures, data quality standards, and data privacy/security requirements
• Works collaboratively with Coordinator of IM Training, Development and Systems to ensure training aligns to standard data operating procedures, data quality standards, and data privacy/security requirements
• Manages data extraction including direction of error correction process

For full position details and application instructions, please refer to our website at: https://www.srchc.ca/jobs/coordinator-decision-support-and-health-analytics-2/