Coordinator, AVOP Program (Term Opportunity - Eight Months)

Greater Toronto Airports Authority; Toronto; On-site; CAD 72,000 - 88,000; Full time

Job summary

The Greater Toronto Airports Authority (GTAA) is looking for a Coordinator, Airside Vehicle Operator Program. This role focuses on overnight activities, coordination, and administration of the AVOP Program at Toronto Pearson.

You will review correspondences, manage infractions, support safety initiatives, and maintain documentation for compliance. The position requires AVOP permit, regulatory knowledge, and strong communication with signing authorities.

Qualifications

• 3 years in a regulated aviation operation environment.
• 5 years in airport operations or airline operations.
• Knowledge of TP312, CARs and Airport Traffic Regulations.
• AVOP permit with a clean AVOP history.
• Valid Provincial Driver’s License (Class G).
• Secondary school or aviation related experience.
• Ability to obtain and retain Transportation Security Clearance.

Responsibilities

• Review AVOP correspondences within RAPs 2.0; verify responses and communicate to signing authorities.
• Oversee and follow up with signing authorities regarding infractions and suspensions.
• Maintain documentation on individual’s infraction history.
• Coordinate with Airside Safety Officers on incident reports and appeals.
• Develop AVOP related processes and procedures to support the program.
• Provide guidance to AVOP holders and signing authorities on directives and terms.
• Analyze infraction and program oversight data; monitor trends.
• Maintain call signs for all vehicles on the maneuvering area.
• Draft routine correspondence for the Manager; assist with AVOP chargebacks and trainings.
• Establish and maintain Bring Forward System for timely closures.
• Administer AVOP written examinations.

Skills

Aviation regs

Airport operations

AVOP program

Communication

Driver's license

Document management

Safety compliance

Education

Secondary school diploma or aviation related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Manager, AVOP Program, this role is responsible for overnight activities, coordination and administration of the AVOP Program.

As a Coordinator, Airside Vehicle Operator Program, you will:

• Review of AVOP correspondences within RAPs 2.0 verify responses and ensure communication is sent to signing authorities.
• Oversee and follow up with internal and external signing authorities regarding infractions and subsequent suspensions.
• Build follow-up communication and maintaining documentation on individual’s infraction history.
• Coordinate with Airside Safety Officers in regard to incident reports, infractions issued, clarification for appeals and questions related to airside safety.
• Develop AVOP related processes and procedures to support the program.
• Provide guidance to all AVOP holders and signing authorities as it relates to Airport Traffic Directives, procedures and terms and conditions.
• Analyze infraction related data as well as data related to the program oversight and health.
• Monitor infraction trends based on organizations and internal to the GTAA to identify areas or companies of concern.
• Maintain and issue call signs for all vehicles that operate on the maneuvering area at Toronto Pearson International Airport.
• Draft routine correspondence for the Manager, Airside Vehicle Operator Program such as memos, letters, notices, directives and advisories.
• Assist with validating information related to monthly AVOP Chargebacks and delivering training for AVOP presentations to Airport tenants.
• Establish and maintain a Bring Forward System to follow up on correspondence and reports to ensure that they are completed within established time frames.
• Administer AVOP written examinations.

This unionized position is classified at the Band 5 level, with an hourly wage rate of $41.38 based on a 37.5 hour work week. A test will be administered as part of the competitive process.

This is the role for you, if you have:

• 3 years of experience working with regulations in a regulated aviation operation environment.
• 5 years of experience in airport operations or airline operations.
• Understanding of TP312, CARs and Airport Traffic Regulations.
• AVOP permit, with a clean AVOP history.
• Valid Provincial Driver’s License (class G).
• Secondary school or combination of aviation related experience.
• Ability to obtain and retain a Transportation Security Clearance.

Knowledge and skills you bring, that set you up for success:

• Knowledge of Pearson International Airport layout of the aprons, taxiways and runways; runway combinations used by Air Traffic Control and airside activities.
• Knowledge of aircraft, airline, and airport operating procedures.
• Ability to collaborate closely, both verbally and in writing, with all agencies as well as senior GTAA management.
• Ability to use Microsoft Word to compile written documents and reports, Microsoft Excel to build and generate reports as required and Microsoft Power Point to develop presentation material.
• Maintaining knowledge of relevant Acts, Regulations, Standards, Recommended Practices and Procedures related to airports, aircraft and aircraft ground handling equipment (TP312).
• Ability to develop and maintain effective working relationships with members of other organizations.
• Ability to represent the GTAA in a professional manner at external forums including the ability to answer questions and act as a Subject Matter Expert as it relates to the Airport Traffic Directives.
• Maintain a current knowledge of the Airport Traffic Directives and Airside Safety Officer programs, issues and priorities, and how each relates to the other Departments within the GTAA organization and to the Airport Community.
• Ability to analyze operational situations and make decisions in regard to appeals.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.