Coordinator 2, Employee Scheduling

The Ottawa Hospital; Ottawa; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Coordinator for Employee Scheduling. This pivotal role involves managing complex staffing challenges while providing advisory support to leaders. The Coordinator will be responsible for advanced scheduling tasks, including developing master schedules and overseeing staff availability. With a focus on compliance with collective agreements, this position offers the opportunity to make a significant impact on staffing efficiency in a dynamic healthcare environment. If you are passionate about improving community health and thrive under pressure, this role is perfect for you.

Qualifications

• 3 years of experience in computerized staff scheduling in a complex, unionized environment.
• In-depth knowledge of scheduling language in applicable Collective Agreements.

Responsibilities

• Provide scheduling/staffing advisory support to stakeholders.
• Develop and maintain master schedules and manage requests for time off.

Skills

Computerized Staff Scheduling

Problem-Solving Skills

Interpersonal Skills

Conflict Management

Organizational Skills

Project Management

Education

Two-Year Community College Diploma in Business Administration

Two-Year Community College Diploma in Human Resources

Tools

UKG

PeopleSoft

Microsoft Word

Microsoft Excel

Job description

Position Information

The Coordinator 2, Employee Scheduling, is the key contact for TOH leaders within a designated portfolio for their employee scheduling needs. The Coordinator provides scheduling/staffing advisory support to stakeholders to develop solutions to complex staffing challenges. This role is responsible for advanced scheduling tasks, including developing and maintaining master schedules, collecting staff availability information, managing requests for time off, and developing communication rotations, all in compliance with applicable Collective Agreements and the governing Service Partnership Agreement.

The Coordinator supports leaders with position management related to staff movement. This role also provides daily direct supervision to the Staffing Assistant(s) supporting their portfolio, including assistance with complex queries and challenges.

Temporary Position Details

Until approximately April 1st, 2026.

Rotation/Shifts

Days, 8-hour shifts.

Note: For information purposes only. The Hospital reserves the right to change shifts.

What You Will Bring

• Two-Year Community College Diploma in Business Administration, Human Resources, or equivalent.
• Three (3) years of experience in computerized staff scheduling in a complex, unionized environment, preferably in healthcare.
• One (1) year of Lead/Coordinator experience in a healthcare services/unionized environment.
• In-depth knowledge of scheduling language in applicable Collective Agreements.
• Knowledge of scheduling systems and managing employees in a complex, unionized, 24/7 environment.
• Knowledge of position management and position control.
• Strong organizational skills.
• Proficiency with scheduling systems and computer applications (e.g., UKG, PeopleSoft, Word, Excel).
• Demonstrated problem-solving, interpersonal, and conflict management skills.
• Ability to manage multiple projects under deadline pressure.
• Ability to train, guide, and provide feedback to others.
• Must be eligible to work in Canada.

Preferred Qualifications

• Familiarity with TOH programs, hospital policies, and departmental functions and their interrelations.

Interested? Apply Today!

If you are passionate, motivated to improve community health, excited by medical technology, and committed to excellence, we look forward to hearing from you. Please submit an online application for the position of interest. We thank all applicants; only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process.