Cookie Crew

Insomnia Cookies; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a rapidly growing cookie company, where you can become a valued member of the COOKIE CREW! Join a fun and dynamic team in Toronto, dedicated to delivering warm, delicious cookies and providing exceptional customer service. As a crew member, you'll greet guests, take orders, and create a memorable experience for every customer. With flexible part-time schedules, interactive training, and sweet perks like employee discounts and free cookies, this role not only offers a chance to work in a vibrant environment but also opens doors for growth and promotion. If you have a passion for sweets and a desire to succeed, this is the perfect place for you!

Benefits

Flexible part-time work schedules

Pay on Demand

Paid vacation and sick time off

Interactive training & mentorship

Job stability

Achievable growth/promotion opportunities

Employee discount

FREE cookies with every shift

Qualifications

• Prior experience in a customer service role is preferred.
• Must be personable, outgoing, and able to work flexible hours.

Responsibilities

• Greet guests and take orders promptly according to procedure.
• Bake cookies and ensure accurate delivery orders.
• Maintain cleanliness and sanitation in the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited takeout options available (this was back in 2003!), our founder, Seth, took matter into his own hands. Fast forward 20 years and so... many... cookies later, Insomnia Cookies has become a cult brand known for its rabid following of cookie lovers who crave warm, delicious delivery all day and late into the night.

We’re now very excited to bring our late-night favourite to Toronto and we are actively interviewing candidates for the COOKIE CREW role at our Canadian flagship store adjacent to York University! We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!

SOME SWEET PERKS:

1. Pay rate: $17/hr
2. Flexible part-time work schedules
3. Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
4. Paid vacation and sick time off
5. Interactive training & mentorship
6. Job stability with a rapidly growing and reputable company
7. Achievable growth/promotion opportunities
8. You get to work in a fun, exciting team environment
9. Employee discount and FREE cookies with every shift!

WHAT DO I DO AS A COOKIE CREW MEMBER?

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Bake our delicious cookies to perfection & a scoop of ice cream
5. Ensure fast, warm, and correct delivery orders are packaged and sent out
6. Handle cash and payments accurately and have no shortages or overages
7. Cleaning, sanitizing, and maintaining the bakery

WHAT WE LOOK FOR:

1. Prior experience in a customer service focused role - preferred
2. Personable, genuine, outgoing demeanor
3. Ambitious nature
4. Great communication and organizational skills
5. Must be 18 years or older to be employed
6. Must be able to work nights, weekends and holidays