Conversion and Retention Agents

TECHBIZ GLOBAL OÜ; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An innovative recruitment service provider is seeking dynamic Conversion and Retention Agents for a fast-paced sales environment in Toronto. This exciting role focuses on turning leads into loyal clients and providing high-level support to enhance retention. With a competitive salary and generous commissions, this opportunity allows you to thrive in an international and multicultural workplace. If you are results-driven and motivated by performance, this could be the perfect fit for your career growth in the Capital Market and iGaming sectors.

Benefits

Competitive base salary

Generous commissions

Multicultural work environment

Growth opportunities

Qualifications

• 1-2+ years of experience in conversion and retention roles.
• Fluent in English and one additional language.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain strong relationships with existing clients.

Skills

Fluent in English

Sales Skills

Client Engagement

Performance Motivation

Job description

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Conversion and Retention Agents, Toronto

Location:

Toronto, Canada

Job Reference:

23m28wl7-59095

Job Views:

2

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Conversion and Retention Agent to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Minimum Requirements:

1. Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
2. 1–2+ years’ experience in conversion/retention
3. Results-driven, motivated by performance and bonuses
4. Ability to work under pressure in a target-driven team

Why Join:

1. Competitive base salary + generous commissions
2. International, multicultural work environment
3. Opportunity to grow within a leading industry