Conversion and Retention Agents

TechBiz Global GmbH; Toronto; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading recruitment services company is seeking a Conversion & Retention Agent to drive client engagement and retention in the Capital Market and iGaming sectors. Join a dynamic sales team where you'll turn leads into active clients while enjoying a competitive salary and generous commissions in an international work environment.

Benefits

Competitive base salary + generous commissions

International, multicultural work environment

Opportunity to grow within a leading industry

Qualifications

• Native or fluent in English + another language (Spanish, German, etc.).
• 1–2+ years’ experience in conversion/retention.
• Results-driven, motivated by performance and bonuses.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain strong relationships with existing clients.
• Upsell and cross-sell financial products or services.

Skills

Sales

Client Engagement

Performance Driven

Job description

At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Conversion & Retention Agent to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Job Title : Conversion & Retention Agent

Locations : Anywhere

About the Role :

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities :

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Qualifications :

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion / retention
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Why Join :

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry