Control Officer, William E. Hay Centre, Youth Justice Services

Youth Services Bureau of Ottawa; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

The Youth Services Bureau of Ottawa is seeking a Control Officer for casual part-time shifts. Responsibilities include ensuring the safety and security of the facility and monitoring access for staff and visitors. This role requires a diploma in Law & Security and offers a wage range of $21.66 to $26.23 per hour.

Benefits

Optional Pension plan from Day 1

Opportunity for ongoing training

Qualifications

• 1 year related experience.
• Knowledge of computerized security systems.
• Proven written and verbal communication skills.

Responsibilities

• Ensure safety and security of staff, clients, and physical plant.
• Monitor movement/admission of all staff, residents and visitors.
• Respond to emergency alarms and maintain logs.

Skills

Communication

Autonomy

Teamwork

Education

College diploma or university degree in Law & Security or Police Foundations

Tools

Computerized security systems

Job description

Location: Ottawa, Ontario

Reports to: Coordinator, William E Hay

Employment Status: Casual Part Time

Bargaining Unit Status: Included

Salary: $21.66- $26.23

Language requirements: English is essential; French is considered an asset

Bona Fide occupational requirement (BFOR): N/A

Schedule: Day shifts, Overnights shifts, on an as-needed basis

Reference Number: 25-077

Closing Date: June 29 th , 2025

Posting stage: Internal and external

About Us

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the general direction of Youth Justice Services, the Control Officer is responsible to provide central control module and security services in accordance with policies and directives established within the Bureau.

What You Will Do

• Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
• Operate controls and ensure security of building.
• Monitor movement/admission of all staff, residents and visitors.
• Respond to Emergency alarms and notify/access appropriate resources
• Monitor security panel and maintain logs pertaining to maintenance.
• Keep up to date security records.
• Follow procedures and instructions in a precise manner and respond appropriately and calmly in emergency situations.
• Receive and screen visitors and callers in a professional manner while meeting the security needs of the Centre.
• Attend and participate in supervision
• Participate in on-going training as required
• Follows safe work practices as established by the Bureau and the program.
  
  

This opportunity may be right for you if you have:

• College diploma or university degree in Law & Security, Police Foundations.
• Knowledge of computerized security systems.
• One-year related experience.
• Ability to work autonomously and as an effective team member.
• Proven written and verbal communication skills.
• Fluency English essential
• Fluency in French will be considered an asset.
  
  

What We Offer

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• Optional Pension plan from Day 1;
• An evolving environment where we tackle new challenges and continue learning every day.
  
  

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Reasonable accommodation will be made available for applicants who require the same, whether on the basis of disability, creed or otherwise, throughout the hiring process, kindly make your needs known in advance. Applicants should know that YSB is similarly committed to providing reasonable accommodation of such needs in the workplace, up to the point of undue hardship.

Disclaimer

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

TERMS OF EMPLOYMENT: YSB values diversity. We are committed to building a workforce that reflects the diversity of our community.

Accommodation will be made available for applicants with a disability throughout the hiring process. Applicants must make their needs known in advance.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.