Control Centre Operator

AltaLink

Calgary

On-site

CAD 80,000 - 105,000

Full time

3 days ago

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Benefits offered by this job

Extended Healthcare Plan

Spending Accounts

Competitive Compensation

Defined Contribution Pension Plan

Group Life Insurance

Employee Assistance Program

Vacation & Holidays

Tuition Reimbursement

Onsite Parking

Onsite Gym

Wellness Programs

Relocation assistance

Job summary

AltaLink is hiring two full‑time Control Centre Operators in Calgary. You will manage and operate transmission facilities in real‑time, around the clock, reporting to the ACC Real Time Manager.

Rotating 12‑hour shifts are required, with strong focus on safety, reliability and customer service. Join a team that values collaboration and continuous improvement as you monitor system performance, perform switching procedures, and document events for compliance and metrics while supporting training

Qualifications

Electrical/technical diploma or equivalent utility experience.
Will attain and maintain NERC certification as Transmission Operator.
Proven ability with the listed responsibilities and tools.
Proficient with Microsoft Office applications.

Responsibilities

Operate the system per Transmission Operating Procedures and ARS/NERC policies.
Monitor voltage, loading, and implement actions to minimize violations.
Assess impacts and restore system to a stable state with minimum risk.
Prepare and execute planned and emergency switching procedures.
Log events, changes, disturbances, and trouble for documentation.
Prepare reports for documentation, compliance, investigations and metrics.
Support training and provide SME input for ACC tools and testing.
Interact with internal partners and customers to ensure service quality.
Participate in continuous improvement and other duties as assigned.
Demonstrate our cultural pillars: one team, improvement, customer focus, accountability.

Skills

Communication skills

Analytical thinking

Independent work

Multitasking

Driver's License

Education

Electrical Engineering Technology Diploma

Power System Electrician

Journeyman Power Lineman

Equivalent utility experience

Tools

SAP

Oracle

Microsoft Office

Job description

Job Title: Control Centre Operator (2 positions)
Date Posted: October 6, 2026

Closing Date: October 19, 2026

Job Type: Full-time Permanent
Category: Internal/External Opportunities

Location: Calgary

Powering a bright future starts with you!

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?

We power Alberta! Our transmissionlines deliver electricity to millions of Albertans 24 hours a day, seven days a week.When you’re on our team, you’resupporting Alberta’s homes, farms, businesses and industries by providing the safe,reliableandaffordable electricity they rely on. Whether working in the field or in the office, everyAltaLinkercontributes to keeping the lights on. Want to join our team? We’re excited to share that we are hiring two full-time operators to join the team.

Job Description:

Our Control Centre team manages and operates AltaLink's transmission wire facilities in real-time, 24 hours per day. Assets include over 13,000 kilometers of transmission lines and 300 substations. As an AltaLink Control Centre Operator, you play a key role in overseeing the safe and reliable transmission of electricity for our customers and will report to the Manager, ACC Real Time within the System Operation – ACC Real Time Team. The successful candidates must also be able to work a rotating 12-hour shift.

Responsibilities:

Operating the system in accordance with AltaLink's Transmission Operating Procedures, Alberta Reliability Standards (ARS) and North American Electrical Reliability Council (NERC) Operating policies.
Monitoring adequate voltage and element loading and implementing preventative and corrective action to minimize the number of violations.
Assessing impact of and implementing the corrective actions required to restore the system to a stable state of minimum risk.
Preparing and safely carrying out planned and emergency switching procedures on the power system.
Provide information concerning the state of the system by logging events, including changes to system components and configuration, and recording disturbances and trouble.
Compile information and prepare reports for the purposes of documentation updates, compliance evidence, incident investigations, business justifications, customer, and operating metrics, etc.
Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship.
Participate in user acceptance testing for ACC tools and technology to provide SME expertise and feedback. Also provide SME expertise to the broader organization as required.
Interact with internal business partners and external customers and utility partners to promote collaboration, positive relationships, and excellent customer service.
Participate in continuous improvement activities and other duties as assigned.
Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars: one team, continuous improvement, customer focus and personal accountability.

Qualifications:

Minimum requirement of Electrical Engineering Technology Diploma, Power System Electrician or Journeyman Power Lineman or equivalent related utility experience.
Will be required to attain and maintain NERC certification as a Transmission Operator.
Proven ability/experience in the above noted responsibilities.
Proficient with Microsoft Office (i.e. Outlook, PowerPoint, Word, Excel, Teams).
Knowledge and experience in electricity transmission systems an asset.
SAP or Oracle experience an asset.
Communication skills, both verbal and written, that facilitate collaboration, cooperation, and strong performance.
Effective communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
Analytical and logical reasoning.
Ability to work independently, perform multiple tasks, and adapt to fluctuating workload demands in a dynamic and fast paced environment.
Motivation, including willingness to learn through formal and informal on-the-job training and seek continuous improvement.
Ability to work a rotating 12-hour shift and occasional overtime as required, such as during system emergencies.
Valid Driver’s License as some travel may be required.
Proven track record of good attendance and performance.
Must meet applicable testing requirements.

AltaLink employees should be aware that we may contact your manager during the selection process. Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests. Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview.We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink’s hiring processes. AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose.In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.