Contributions Administrator

People Corporation; Markham; On-site; CAD 50,000 - 52,000; Full time

Benefits offered by this job

Learn from experts

Extended health care and dental

Retirement savings plan

Health & Wellness offerings

Mental Health programs

Job summary

People Corporation is seeking a Contributions Administrator in Markham, Ontario. The role focuses on accurate data entry, review, problem-solving, and reconciliation of financial information related to health benefits and pension history.

Responsibilities include updating member information, handling inquiries, entering contributions, and preparing reports for meetings. The position offers competitive compensation and benefits, with potential office relocation considerations.

Qualifications

• 1-2 years of office/customer service experience.
• Experience in financial services or related office environment preferred.
• Excellent organizational skills and attention to detail.
• Ability to manage priorities and reporting timelines.
• Strong computer skills, especially MS Excel.

Responsibilities

• Maintain and update member personal information such as addresses and beneficiaries.
• Keep deadlines current for key information.
• Respond to inquiries regarding contributions by phone and email.
• Validate and enter member contribution data.
• Enter and track daily deposits.
• Reconcile employer contribution reports.
• Identify over/underpayments and send delinquency letters to employers and unions.
• Prepare reciprocal transfer payment requisitions.
• Create reports for trustee meetings on time.
• Cover reception when needed.
• Coordinate with staff to ensure efficient operations.

Skills

Organizational skills

Attention to detail

Analytical skills

Team player

Customer service

Tools

MS Office

MS Excel

Job description

The Contributions Administrator is responsible for complete, accurate, and timely data entry, data review, problem-solving, and reconciliation of financial information. This important role ensures that member coverage for health benefits, pension history, and the associated benefits and other plan benefits as applicable) are correct, complete, accurate, and up to date. This role is currently based out of McAteer’s Markham, Ontario office located at 45 McIntosh Drive, Markham, ON. Please note that the office is expected to relocate to 2255 Sheppard Ave E Ste 202, North York, in the fall. The successful candidate will work from the new location once the transition is completed.

Responsibilities

• Maintain and update member personal information such as addresses and beneficiaries.
• Maintain currency regarding deadlines for key information.
• Respond to member and employer inquiries regarding contributions via telephone and e-mail.
• Validate and enter member contribution information.
• Enter and track daily deposits.
• Reconcile employer contribution reports.
• Identify and report over/underpayments, prepare and mail/e‑mail monthly correspondence and delinquency letters to employers, unions, and other applicable parties.
• Prepare Reciprocal transfer payment requisitions.
• Create reports for trustee board or committee meetings on a timely basis.
• Cover reception as requested.
• Liaise with other staff as needed for efficient operations and sharing of information.
• Comply with all company and client policies, including the management of personal information.
• Carry out other duties as assigned.

Requirements

• 1-2 years of general office experience, preferably in a customer service role.
• Minimum of 2 years working in a financial services or related industry office environment.
• Excellent organizational skills.
• Excellent attention to detail.
• Excellent work ethic and accountability.
• Ability to manage priorities and reporting timelines.
• Excellent computer skills, including MS Office applications, with strong skills in MS Excel.
• Co‑operative team player with strong math and analytical skills.

Benefits

• Learn by working alongside our experts.
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

The base salary for this position is between $50,000 - $52,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc.). The actual base salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

If you require an accommodation or an alternative format of any posting please reach out to [e-mail].

For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.