Contractor Admin Associate

J.D. Irving, Limited; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Contractor Sales Administrator to provide essential administrative support to the sales team. This role involves assisting with customer inquiries, processing purchase orders, and enhancing workflow efficiency using various online applications. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused attitude. Join a dynamic team where your contributions will directly impact sales operations and customer satisfaction, ensuring a smooth and efficient sales process.

Qualifications

• Proficient in computer applications and excellent communication skills.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Provide administrative support to the Contractor Sales team.
• Process purchase orders and handle customer inquiries.

Skills

Computer applications proficiency

Excellent communication skills

Customer service orientation

Attention to detail

Multitasking ability

Organizational skills

Tools

Kent's online applications

Job description

Contractor Sales Administrators provide administrative support to our Contractor Sales and Operations teams. They partner with our sales representatives to fully support customer needs and assist in the administration of various sales processes.

Qualifications

• Proficient with computer applications.
• Excellent communication skills.
• Desire to serve customers and team with a professional and positive attitude.
• Can work independently with high attention to detail and a sense of urgency.
• Ability to multitask. Detail oriented with strong organizational skills.
• Ability to anticipate needs of sales team and customers within the sales process.
• Customer Service experience is considered an asset.
• Experience in a similar role is an asset.

Responsibilities

• Provide administrative support to the Contractor Sales team.
• Follow up on general inquiries regarding deliveries, products and services available.
• Process purchase orders for special order materials.
• Expedite administrative tasks in relation to sales processes.
• Help create improved workflow/efficiency using Kent's various online applications.
• Coordinate processing customer orders with other stores, departments, and vendors.
• Handle incoming calls to the Contractor Desk.
• Other administrative duties as assigned.