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Contract Specialist (12 Month Contract)

KPMG Canada

Kamloops

On-site

CAD 54,000 - 81,000

Full time

30+ days ago

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Job summary

KPMG Canada is seeking a Contract Specialist to manage external resources across Canada. This role involves advising hiring managers, optimizing processes, and ensuring compliance. The ideal candidate will have 3-5 years of experience in case management, strong communication skills, and proficiency in MS Office. This position offers a virtual work opportunity with occasional office meetings.

Qualifications

  • 3-5 years of experience in case management or similar roles.
  • Bilingual in English and French preferred.
  • Experience with staffing agencies or contingent workforce is an asset.

Responsibilities

  • Manage processes related to external resources across Canada.
  • Promote the CLO’s brand with a customer-centric approach.
  • Lead or contribute to process improvements and ensure policy compliance.

Skills

Communication
Organizational Skills
Attention to Detail

Education

Relevant college or university degree

Tools

MS Office
ServiceNow

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources. This involves balancing the commercial needs of the business with mitigating risk to the firm through:

  1. Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
  2. Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative solutions.
  3. Delivering a customer-centric approach by minimizing administration efforts, anticipating needs, and actively collaborating with Hiring Managers.
Location

Anywhere in Canada; virtual work opportunity with 1-2 days in the office per month for meetings.

What You Will Do

Reporting to the Leader of the CLO, the Contract Specialist will manage processes related to external resources across Canada, handling over 1000+ resources annually, from individual contractors to large organizations. Key responsibilities include:

  • Applying technical expertise to advise and support Hiring Managers in engaging external resources.
  • Leveraging technology to optimize processes and team resource usage.
  • Ensuring documentation and workflows are updated and optimized.
Responsibilities
Case Management
  • Promote the CLO’s brand with a customer-centric approach and act as a subject-matter expert.
  • Facilitate intake conversations and provide system walkthroughs and training.
  • Gather, interpret, and assess information for external resource setup and management.
  • Conduct due diligence on resources and advise stakeholders accordingly.
  • Maintain ongoing communication and documentation for compliance and reporting.
Process Governance
  • Lead or contribute to process improvements and update SOPs and knowledge articles.
  • Ensure policy compliance and educate stakeholders on new processes.
Qualifications
  • 3-5 years of experience in case management or similar roles.
  • Experience with staffing agencies, contract labor, or contingent workforce is an asset.
  • Bilingual in English and French preferred.
  • Strong communication skills and ability to manage multiple stakeholders.
  • Attention to detail, organizational skills, and ability to handle high-volume work.
  • Proficiency with MS Office, especially Excel; experience with ServiceNow or vendor management systems is a plus.
  • Relevant college or university degree.
Additional Information

This role offers a salary range of $54,000 to $81,000, with potential bonuses, based on experience and location. KPMG values diversity and is committed to an inclusive workplace. Adjustments and accommodations are available throughout the recruitment process.

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