Contract Solutions Specialist, Bilingual

NBC; Winnipeg; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Winnipeg is seeking a Contract Solutions Specialist. This full-time role emphasizes precision in file processing, contract audits, and client interactions. Candidates should have a business degree and substantial experience in sales administration or financial audits, alongside strong analytical skills. The position offers a hybrid work environment and a competitive benefits package that promotes employee wellbeing.

Benefits

Health and wellness program

Generous pension plan

Employee Share Ownership Plan

Telemedicine service

Qualifications

• 5 years sales administration experience or file audit experience in the finance industry.
• Working knowledge of Broker Buying Centre and Equipment Finance Group financial products.
• Experience with handling billings and understanding invoice requirements.

Responsibilities

• Handle file processing, system entries, enforceable documentation, and peer audits.
• Conduct audits as required by Felix, ensuring adherence to policies and procedures.
• Deliver clear transaction instructions and manage challenging conversations.

Skills

Analytical with strong attention to detail

Sales administration experience

Expert on applications such as Felix

Strong accounting competence

Bilingual (English, French)

Education

Business degree or diploma

Tools

Felix

Salesforce

T24

Wave

Job description

Attendance

Hybrid

Job number

26722

Category

Professional

Status : Permanent

Type of Contract

Permanent

Schedule : Full-Time

Full Time / Part Time?

Full-Time

Posting date

26-May-2025

Location : Winnipeg, Manitoba

City

Winnipeg

Province / State

Manitoba

Area(s) of interest : Operations

A career as a Contract Solutions Specialist within the Equipment Financing team at National Bank is to act as an expert in financial transactions and providing top-notch support to both internal and external customers. This opportunity offers an outstanding opportunity to work in a multifaceted environment, where your contributions will drive the

organization’s long-term growth and success.

Your Job

Handle file processing, system entries (Felix, T24, Wave), enforceable documentation, and peer audits with precision.

Complete and audit contract modifications and transactions, including bulk and high-value items up to $1MM.

• Provide expert advice on agreement modifications, manage risk, and minimize financial losses.

Conduct audits as required by Felix, ensuring adherence to policies and procedures.

Deliver clear transaction instructions and manage challenging conversations with a customer-first approach.

Identify training needs, streamline processes, and mentor peers on manual tasks and audits.

Stay informed on system and policy changes, support software testing, and communicate requirements internally and externally.

Your team

Within the Equipment Finance sector, you are part of a team of 300+ colleagues across Canada, and you report to the Manager, Client Solutions. Our team stands out for its delivery on an amazing employee and client experience and commitment to providing an unrivaled client experience. We ultimately aim to offer you maximum flexibility and quality of life. This notably means a hybrid work environment, as well as adaptable working hours.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content and support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

Basic requirements

Business degree or diploma is a requirement or equivalent work experience and / or training.

5 years sales administration experience or file audit experience in the finance industry.

Analytical with strong attention to detail and accuracy.

Working knowledge of Broker Buying Centre and Equipment Finance Group financial products.

Expert on applications such as Felix, Billings, NLI Credit Portal, Salesforce, Case console, T-value, NL Interactive, T24 and Wave etc.

Strong accounting competence in handling billings, understanding invoice requirements, and grasping taxability concepts.

NBCMB

Languages : English, French

Skills

Artificial Intelligence Diversity & Inclusion Teamwork Cybersecurity Empathy Initiative Learning Agility Resiliency

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!