Contract Sales Representative

ThyssenKrupp Presta AG; Ontario; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player seeks a motivated individual to provide exceptional customer service and sales support. In this role, you will be responsible for responding to customer inquiries, generating quotes, and processing orders while maintaining strong attention to detail. Your ability to communicate effectively and work collaboratively with the sales team will be essential for success. This opportunity offers a chance to grow your skills in a dynamic environment and contribute to the company's success with competitive benefits and a supportive team culture. Join us and make a difference in customer satisfaction and sales excellence.

Benefits

Medical, Dental, Vision Insurance

Life Insurance and Disability

Voluntary Wellness Programs

401(k) and RRSP programs with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Qualifications

• Bachelor's degree or equivalent experience required.
• 1-2 years of sales experience preferred.

Responsibilities

• Respond to customer inquiries and generate quotes for products.
• Process sales orders and manage customer inventories.
• Assist in quality-related duties and monitor competitor products.

Skills

Sales Experience

Interpersonal Skills

Attention to Detail

Effective Communication

Education

Bachelor’s Degree in a related field

Tools

Computer Literacy

Job description

Concord, Ontario, Canada — thyssenkrupp Materials CA, Ltd.

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: No specification

Status: Ongoing recruitment, entry date flexible

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/services and their purchase orders. Prepare miscellaneous reports and any contract maintenance needed in a timely and effective manner.

Job Description

Key Accountabilities:

• Respond to customer calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Implement stocking programs by use of X-part numbers and/or Scheduling agreements when necessary
• Assist Outside Sales in obtaining forecasts as needed by the customer for implemented stocking programs
• Accurately implement and maintain firm metal agreements. Track units used by customer on a regular basis while providing customer with updates.
• Orchestrate and implement the type of contract needed based on the specific type of business at hand while working collaboratively with Outside Sales
• Manage customer specific inventories and report concerns to purchasing/management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or TK representative for applicable benefits information.