Contract Processor / Auditing - Hybrid Work Environment

Mansfield Oil Company; Tyendinaga; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Contract Compliance Analyst to join their governance team. This pivotal role involves analyzing and setting up contracts, ensuring compliance with pricing commitments, and maintaining strong customer relations. The ideal candidate will have a background in mortgage processing or contract auditing and possess excellent time management and problem-solving skills. With a hybrid work environment available post-training, this position offers the chance to contribute to best-in-class service while maximizing value for customers. If you thrive in a collaborative setting and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Minimum two years of experience in petroleum industry preferred.
• Experience in mortgage processing or auditing is a plus.

Responsibilities

• Coordinate with teams to ensure compliance with customer contractual obligations.
• Maintain data integrity and oversee new customer onboarding processes.

Skills

Time Management

Communication Skills

Problem-Solving Skills

Attention to Detail

Auditing Experience

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Please note that a hybrid work environment is available once training is completed. (3 days in the office, 2 days remote)

This is a great position fit for someone who worked in mortgage processing!

The Contract Compliance Analyst is a member of governance team responsible for the analysis and setup of all new and renewed contracts, encompassing critical aspects such as confirmation of pricing commitments, special provisions, terms, and conditions for all customer accounts and "ship-tos" for Mansfield Energy. In addition, the role with audit other team members work to ensure contract compliance with the Master Service Agreement (MSA). This role is instrumental in ensuring best-in-class service while maximizing the value Mansfield can offer our customers.

Responsibilities

New Contract Set-up and Renewal

• Coordinate with Customer Success Teams to ensure alignment and compliance to customer contractual obligations and MSAs to mitigate errors.
• Ensures new and renewed contracts are set up properly by validating key issues, problem areas and recommendations for resolution of issues prior to set up
• Coordinate with the bid team, customer success team, and sales team to ensure accurate pricing, setups, and transitions of accounts are performed in a timely manner.
• Develop and maintain good customer relations with both internal and external customers
• Create and maintain executive reporting on accounts that are set up without a signed contract (when applicable) and monitor to ensure receipt of signed contract is completed in a timely manner
• Create and maintain a conceptual knowledge of all company product lines
• Create and maintain a working knowledge of all pricing structures that are used for MEC customers
• Oversee new customer onboarding process as it relates to MOC systems
• Adhere to tight deadlines, working quickly but carefully to ensure setups align with the MSAs.

Governance of Mansfield's Systems

• Maintain a best-in-class audit of data integrity.
• Initiate workflow process to approving authorities within the company
• Manage approval process to ensure timely "set up approval" is met with approving departments
• Provide oversight, approvals, or denials of all requests for the setup of new customers and "ship-tos" based on contractual data that is provided

Changes to Existing Customers

• Work with customer success team, sales representatives, and bid team to ensure contract amendments/addendums are completed and necessary changes are made to a customer's account
• Validate all change request to ensure they do not violate contract terms
• Meticulously and promptly correct any errors and ensure all information is accurate and complete.

Other Duties as Assigned

Position Requirements

Formal Education & Certification

• High school diploma or equivalency required
• Bachelor's degree or equivalent experience preferred

Knowledge & Experience

• Minimum two years of prior experience in petroleum industry preferred
• Job experience in a relevant field such as: mortgage processing, contract processing, or auditing preferred

• Intermediate to expert in Microsoft Office Suite of Products including Word, PowerPoint, and Excel (v-lookups, x-lookups, pivot tables, and basic formulas)

Qualifications & Characteristics

• Strong time management skills with the ability to meet tight deadlines
• Strong communication skills
• Strong problem-solving skills
• Ability to multi-task
• Ability to work collaboratively with other team members
• Serve as Subject Matter Expert for Entinuum Contract and Account set ups
• Critical thinking required for complex Contract Bid set ups
• Strong attention to detail
• Auditing experience

Work Environment

• Hybrid work environment available once training is completed (3 days in the office, 2 days remote)
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.