Contract Overnight Youth Worker

Kaizen Lab Inc.; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

Covenant House Toronto is seeking a Contract Overnight Youth Worker to provide direct service to youth in need. The role involves assessing physical and emotional needs, case management, and facilitating life skills development workshops. The position requires a strong trauma-informed approach, with competitive compensation and benefits to support the important work with vulnerable youth.

Benefits

Health Benefits

Dental Insurance

Employee Assistance Program

Tuition Reimbursement

Gym Membership Discounts

Qualifications

• Minimum two years' experience in a shelter or residential setting.
• Proficient in First Aid and CPR.
• Knowledge of adolescent developmental theory.

Responsibilities

• Responsible for ongoing assessment of youth's physical and emotional needs.
• Facilitate development of life skills through individual and group work.
• Maintain security and safety of the environment.

Skills

Communication

Crisis Management

Trauma-Informed Approach

Education

College or university degree/diploma in child and youth work

Tools

Microsoft Office

Job description

Contract Overnight Youth Worker

Madison House

On site

Level 6

CovenantHouse Toronto helps youth ignite their potential and reclaim their lives. As Canada’slargest agency serving youth who are homeless, trafficked or at risk, we offerthe widest range of services to hundred of young people every day.

Morethan a place to stay, we provide life-changing care with unconditional love andrespect. We meet the youth’s immediate needs and then we work together toachieve their future goals. We offer 24/7 crisis shelter, transitional housingoptions on-site and, in the community, health and well-being support, trainingand skill development, and ongoing care once youth move into the community.

Forover 40 years, Covenant House Toronto has been dedicated to its mission ofserving youth and the street and to protect and safeguard all youth withabsolute respect and unconditional love. Since 1982, Covenant House Toronto hassupported more than 10,000 young people.

Overview:

DirectService to Youth

• Responsible forongoing assessment and attendance to youth’s needs, both physical andemotional, from a trauma informed lens.
• Assist with thedevelopment of a plan that addresses the expressed needs and goals of theclient, in conjunction with them and the Case Manager.
• Facilitate thedevelopment of life skills and recreational activities through individualand group work.
• Meet with youthdaily to offer support and assistance with plan elements.
• Connect youth tocommunity resources and social supports as needed.
• Complete intakeinterviews and facilitate discharges from the program when appropriate inconsultation with the Shift Supervisor.
• Manage wake up andbedtime routines, room access as well as access to laundry, tokens,assistance from other resources within Covenant House, including HCS,Educational and Vocational Services and Community Support Services.
• Provide individualcounseling and support and management of behavior within the environment.
• Monitor meals, thepacking of belongings and the movement of youth in and out of the buildingthrough both the Residential Reception area and the Main Reception.
• Ensure safety andsecurity of the environment is maintained. Greet visitors, staff andemergency services at the Main Reception entrance.
• Provide assistanceduring times of illness or crisis by contacting emergency services or byutilizing appropriate supports with the agency.

CaseManagement

• Responsible forcaseload of up to 10 youth.
• Attend CaseManagement Team meetings, case conferences and any other meetingsinvolving the client, or their plan as needed.
• Responsible fordaily documentation of progress and activity on the youth’s case plan.
• Workscollaboratively with other departments and agencies involved in theclient’s plan.
• Update the ShiftSupervisor, Case Manager and coworkers of any concerns or changesregarding client’s situation or state of mind.

AdministrativeDuties

• Participate inprogram evaluation through completion of outcome tools and surveys withyouth.
• Complete alldocumentation relevant to incidents, intakes and discharges via the paperfile, ETO and SMIS.
• Logging intakes,referrals, visitors to main reception, answering phone calls, callingemergency services when required.
• Checking andresponding to email daily.

Qualifications:

• College oruniversity degree or diploma in child and youth work or equivalent.
• Minimum two years'experience in a shelter or residential setting using a trauma informedapproach.
• Knowledge ofadolescent developmental theory and specific issues related to streetyouth.
• Proficient inMicrosoft Office.
• First Aid, CPR.
• Ability to identify,assess and intervene differentially with youth in crisis.
• Excellent verbaland written communication skills.
• Knowledge ofcommunity resources.

What we Offer:

• Meaningful work.
• Competitivecompensation.
• Benefits such asHealth, Dental, Vision, Personal Days, Employee Assistance Program, TuitionReimbursement and more.
• Employee perks whichinclude discounts on gym membership, city bike rentals, auto & homeinsurance and more.

Interested candidates are welcome to apply directly to this posting on or by June 19, 2025. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

This role is specifically for overnight shifts. Overnight shifts from 10:30pm - 8:30 am. The departments including in this hiring process include Shelter, Drop In and Rights of Passage.

AtCovenant House Toronto we believe in a workplace culture of inclusion that iswelcoming, respectful and safe for all staff. It is critical to Covenant HouseToronto success to eliminate barriers and promote the inclusion of equitygroups. Equity groups have been, and continue to be, underrepresented andmarginalized in the workforce, leadership roles, and in some specificoccupations. Equity groups include but may not be limited to Indigenouspersons, racialized people, gender diverse people, 2SLGBTQIA+ people, andpeople with disabilities.

Inaccordance with the Ontario Human Rights Code, Accessibility for Ontarians withDisabilities Act and Covenant House Policy on Accommodation, a request foraccommodation will be accepted as part of the Covenant House recruitmentprocess.