Contract Manager, Strategic Accounts - LCBO

Arterra Wines Canada; Mississauga; Hybrid; CAD 115,000 - 150,000; Full time

Job summary

A leading Canadian wine company is seeking a Contract Manager for Strategic Accounts. You will achieve sales goals and manage customer relationships while leading cross-departmental teams. The ideal candidate has 6-8 years in key account management and strong negotiation skills. This is a hybrid role offering a competitive salary and opportunities for professional growth.

Benefits

Hybrid work model

Competitive salary

Learning opportunities about the wine industry

Qualifications

• 6-8 years in Key Account Management and People Management.
• WSET 2 or equivalent wine certifications.
• Valid driver’s license.

Responsibilities

• Achieve sales goals and manage customer relationships.
• Lead cross-departmental teams on projects and strategies.
• Manage the budget for each account maximizing ROI.

Skills

Negotiation skills

Strategic mindset

Relationship management

Analytical skills

Education

University Degree

Business Degree

Job description

Overview

Job Description : Who We Are :

At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same.

We are undergoing a pivotal transformation and are actively seeking dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles across various functions? If so, we look forward to hearing from you!

Job Summary

Our Contract Manager, Strategic Accounts - LCBO will be responsible for achieving sales goals, market share, and profitability for the customer account, in accordance with Arterra Wines Canada's policies. This role involves managing customer relationships and executing portfolio priorities successfully. Strong negotiation skills and a strategic mindset are essential to drive growth for our big brands and support our innovation ambitions. This is a 15-month contract.

Key Responsibilities

• Deliver results for the account(s) in terms of revenue ($XM - $YM), market share, and CAM ($XM - $YM).
• Present, negotiate, and ensure integration of corporate strategies such as growing core portfolios, launching new products, optimizing promos and omnichannel activations, and influencing distribution to meet corporate objectives while respecting customer profiles.
• Lead cross-departmental teams to align on projects, strategies, and key issues, ensuring all customer deadlines are met. Collaborate with Sales Strategy teams on promotion strategies and budgets, and with Shopper Marketing to develop in-store programs for displays, product launches, and tastings.
• Manage the budget for each account, utilizing insights and analytics to maximize ROI and ensure alignment with commercial strategies. Prepare and recommend forecasts to meet key metrics.
• Develop and maintain strong relationships with external and internal customers to foster ongoing and increased market growth of Arterra Wines Canada products.

Qualifications

Minimum Requirements :

• University Degree
• 6-8 years in Key Account Management and People Management
• Valid driver’s license
• WSET 2 or equivalent wine certifications

Preferred Qualifications :

• Business Degree
• Experience in Beverage Alcohol or Consumer Packaged Goods
• Connections or experience with key customers
• WSET 3 and / or other advanced wine certifications

Supervision

Number of reports: 1 or 2 (e.g., Account Manager, Listing Tender Analyst)

Working Conditions

Office environment with travel to customer sites.

What We Offer

• Hybrid work model for flexible remote and in-office work
• Competitive salary
• Commitment to Corporate Social Responsibility
• Opportunity to learn about the wine industry

Compensation : Budgeted range from $115,686 to $149,711, considering experience, education, licenses, certifications, and organizational requirements. Base pay is part of the total rewards package.

We are committed to diversity and inclusion, encouraging applications from all qualified individuals and supporting accessibility and accommodations as needed.

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