Contract Administrator - Bilingual

Caterpillar Financial Services Corporation; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial service provider in Burlington is hiring a Bilingual Contract Administrator to oversee contract preparation and analysis. You will communicate with stakeholders, resolve documentation issues, and implement best practices. The ideal candidate will possess a degree and bilingual proficiency in French. This role offers competitive compensation and emphasizes accuracy and effective communication.

Benefits

Competitive compensation

Inclusive work environment

Qualifications

• Bilingual proficiency in French required.
• Degree or equivalent experience desired.
• Strong attention to detail and accuracy.

Responsibilities

• Prepare and analyze contracts by collecting and entering data.
• Communicate with stakeholders regarding contract processes.
• Analyze records and improve documentation practices.

Skills

Bilingual proficiency in French

Attention to detail

Effective communication

Data entry management

Managing multiple priorities

Education

Degree or equivalent experience

Job description

Overview

Role Definition

Reporting to the Documentation Support Manager, we are looking for an individual to join our Caterpillar Financial Team in Canada as a Bilingual Contract Administrator, preparing and analyzing contracts by collecting data, communicating with stakeholders, resolving documentation errors, and guiding best practice implementation.

Responsibilities

• Collecting, analyzing, entering information to prepare contracts.
• Communicating with customers, dealers and sales team on contract process details.
• Analyzing errors on records and updating documentation processes and procedures to improve accuracy rate.
• Providing guidance on the implementation of documentation best practices within a specific unit.

Qualifications

Degree Requirement
Degree or equivalent experience desired.

Bilingualism

Bilingual proficiency in French is required – verbal and written.

Skill Descriptors

Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.

• Follows defined procedures to document all routine information.
• Identifies relevant established standards, policies and practices.
• Fulfills routine information capture needs in own area.
• Uses automated tools to capture, organize and archive relevant information.
• Cites examples of different types of relevant information that need to be captured.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Evaluates and makes contributions to best practices.
• Processes large quantities of detailed information with high levels of accuracy.
• Productively balances speed and accuracy.
• Implements a variety of cross-checking approaches and mechanisms.
• Demonstrates expertise in quality assurance tools, techniques, and standards.
• Employs techniques for motivating employees to meet or exceed accuracy goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Reviews others\' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

• Identifies and exploits own strengths; minimizes limitations.
• Provides appropriate degrees of attention to both personal and professional priorities.
• Explains how own motivation relates to the workplace.
• Utilizes available tools or approaches for increasing knowledge of self-motivation.
• Learns and uses resources the organization has to assess and enhance team motivation.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

• Recognizes changing demands and priorities; validates changes with management.
• Obtains information about how current assignments contribute to organizational goals.
• Completes current work according to assigned priorities.
• Responds to day-to-day operational priorities while still making progress on project work.

Data Entry Management: Knowledge of data entry management; ability to manage data entry and report the results during daily work.

• Maintains the roster of internal and external sources, services and vendors.
• Works in a data entry operations center or role.
• Documents operation reports or problems in the data entry process.
• Participates in major data entry operations department or roles.
• Reviews contractual, legal, and ethical access considerations and obligations.

Internal Controls: Knowledge of concept, methods, and processes of internal control; ability to create, implement, evaluate and enhance processes in internal controls.

• Lists the specific internal controls that are being used within the organization.
• Explains the rationale behind having proper internal controls in place.
• Names specific aspects within the organization\'s business where internal controls are required.
• Identifies specific governmental regulations that mandate particular internal controls.

Contracts Review: Knowledge of the contractual and legal matters related to expenditures (consulting services, maintenance, agreements, acquisitions, outsourcing, etc.); ability to evaluate, interpret and improve the language used in contractual agreements.

• Identifies existing agreements and contracts for products and services.
• Cites examples of contract clauses that must be complied with.
• Summarizes major types of existing contracts.
• Identifies and interprets simple contracts and corresponding legal reports.

Additional Information

• Relocation and sponsorship not offered.
• Applications accepted until 11:59pm EDT Tuesday October 7 2025

We are committed to creating an inclusive and accessible workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will work to provide accommodations throughout the recruitment process to applicants with disabilities. If selected to participate in the process, please inform Human Resources of the nature of any accommodation(s) that you may require.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Posting Information

Posting Dates: September 30, 2025 - October 7, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.