Continuous Quality Improvement Registered Practical Nurse & UCP Trainer

CareRx; Ottawa; On-site; CAD 70,000 - 75,000; Full time

Job summary

CareRx is seeking a Continuous Quality Improvement Registered Practical Nurse to join our team in the Ottawa area. The RPN will conduct quality improvement audits of the Medication Management System in LTC and RH facilities and provide educational support to care teams.

Under the Education and Regulatory Affairs Manager, you will collaborate with clinical staff to develop action plans, ensure compliance, and enhance client satisfaction across Ontario locations.

Qualifications

• Registered Practical Nurse in good standing with College of Nurses of Ontario.
• Ability to manage changing priorities.
• Ability to work independently, and as a member of a team.
• Customer service oriented with excellent interpersonal, communication, service skills.
• Excellent problem-solving and decision-making skills.
• Strong attention to detail.
• Strong organizational and time-management skills.
• Proficiency in Word, Excel, PowerPoint, EMAR systems and use of a tablet and/or laptop.

Responsibilities

• Quality Assurance Audits of the Medication Management System in Long Term Care (LTC) and Retirement Homes (RH) to be completed efficiently and with a great attention to detail.
• Working with the Clinical Consultant Pharmacist, communicating audit results to the client and to develop action plans for improvement and compliance.
• Ongoing communication with nurses, Directors of Care in LTC and Wellness Managers in RH facilities regarding medication management systems, improvement and compliance.
• Providing educational support to Unregulated Care Providers (UCP) in RH facilities.
• Other responsibilities that may be assigned.

Skills

Interpersonal skills

Customer service

Problem-solving

Attention to detail

Time management

Teamwork

Prioritization

Technical proficiency

Education

Registered Practical Nurse in good standing with College of Nurses of Ontario

Tools

EMAR systems

Job description

CareRx is in an exciting growth phase and is seeking to hire a Continuous Quality Improvement Registered Practical Nurseto to join our team in the Ottawa Area.

Under the general direction of the Manager of Education and Regulatory Affairs, the Registered Practical Nurse (RPN) is responsible for conducting quality improvement audits to achieve client satisfaction in each home and to provide educational support for the home care partners that CareRx services.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

• Quality Assurance Audits of the Medication Management System in Long Term Care (LTC) and Retirement Homes (RH) to be completed efficiently and with a great attention to detail
• Working with the Clinical Consultant Pharmacist, communicating audit results to the client and to develop action plans for improvement and compliance
• Ongoing communication with nurses, Directors of Care in LTC and Wellness Managers in RH facilities regarding medication management systems, improvement and compliance
• Providing educational support to Unregulated Care Providers (UCP) in RH facilities
• Other responsibilities that may be assigned

What You Will Bring to The Team:

• Registered Practical Nurse in good standing with College of Nurses of Ontario
• Ability to manage changing priorities
• Ability to work independently, and as a member of a team
• Customer service oriented with excellent interpersonal, communication, service skills
• Excellent problem-solving and decision-making skills
• Strong attention to detail
• Strong organizational and time-management skills
• Proficiency in the use of Word, Excel, PowerPoint, EMAR systems and use of a tablet and/or laptop

Compensation Range:

$70,000 - $75,000 annually. Actual pay rate will be based on the individual candidate’s credentials and experience

Location:

This position requires regular travel to various locations within Ontario. Overnight travelling may be involved.

Hours:

This position follows a 5 day work week and the hours can be 8am-4pm, 9am-5pm or 10am-6pm.

Opportunity:

This is a current existing position. It is a permanent position

AI Disclosure:

CareRx does not use AI to screen candidates