Continuous Improvement Manager

Avenir Energy; Ottawa; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading energy solutions provider in Ottawa is seeking a Continuous Improvement Manager to enhance operational efficiency and employee engagement. The successful candidate will leverage Lean and Six Sigma methodologies to lead improvement initiatives across various business units. A Bachelor's degree and 5+ years of relevant experience are required. This role offers a dynamic work environment with comprehensive benefits and opportunities for professional growth.

Benefits

Comprehensive Benefits

Employee Assistance Program

Retirement Planning

Work-Life Balance

Incentive Programs

Qualifications

• 5+ years of experience in continuous improvement or project management.
• Lean Six Sigma certification (Green Belt required).
• Proven track record of delivering measurable process improvements.

Responsibilities

• Lead the identification and implementation of continuous improvement initiatives.
• Facilitate Kaizen events and root cause analysis workshops.
• Document workflows and ensure translation for bilingual operations.

Skills

Analytical skills

Leadership skills

Communication skills

Facilitation skills

Lean Six Sigma methodologies

Education

Bachelor's degree in Business or Operations Management

Tools

Excel

Visio

Job description

About Avenir Energy Ltd.

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.

At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:

• Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare.

• Employee Assistance Program (EAP): Confidential support for you and your family to help improve health and well-being.

• Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.

• Work-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.

• Incentive Programs: Annual performance-based rewards for both individual and company achievements.

Summary

The Continuous Improvement Manager at Avenir Energy plays a key role in driving operational excellence, process efficiency, and employee engagement across all business units. This position leads improvement initiatives using Lean, Six Sigma, and change management methodologies to enhance service delivery, reduce waste, and support sustainable growth.

The ideal candidate is a strategic thinker and hands-on problem solver, capable of influencing teams and managing cross-functional projects that align with Avenir’s customer-focused, performance-driven culture.

Key Responsibilities:

• Lead the identification, evaluation, and implementation of continuous improvement initiatives across operations, customer service, logistics, finance and administrative functions.

• Facilitate Kaizen events, root cause analysis, and cross-functional workshops to address operational challenges and opportunities.

• Document current and future state workflows, SOPs, procedures, and policies using tools such as Visio, and ensure all final documentation is translated into French where applicable to support bilingual operations.

• Lead the implementation of process improvements and ensure sustainability through standardized workflows, performance metrics, follow-up audits, and team coaching to embed changes into daily operations.

• Support front-line teams and managers by coaching them on Lean tools, structured problem-solving, and change management.

• Partner with business unit leaders to prioritize and deliver projects that align with Avenir’s strategic objectives and seasonal operating demands.

• Track, analyze, and report on KPIs to monitor the impact of CI efforts and recommend course corrections when necessary.

• Organize and lead training on continuous improvement processes and tools and develop supporting communications to build CI capabilities across the organization.

• Ensure alignment with safety, compliance, and customer experience standards in all improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Operations Management, or a related field.

• 5+ years of experience in continuous improvement, operations, or project management, preferably in energy, logistics, or industrial environments.

• Lean Six Sigma certification (Green Belt required, Black Belt preferred).

• Proven track record of delivering measurable process improvements and leading cross-functional projects.

• Strong analytical skills, with the ability to interpret data and make data-driven decisions.

• Advanced Excel and Visio Skills required.

• Excellent communication, facilitation, and leadership skills with a particular focus on the facilitation of meetings and project teams.

• Ability to travel 15-25%.

• Experience working with frontline operations teams and understanding seasonal business models is an asset.

• Bilingualism in French and English is considered a strong asset.

Why Join Avenir Energy?

Avenir Energy is a dynamic, customer-first organization committed to delivering reliable energy solutions across Canada. As a key player in our operational transformation, you’ll help shape how we serve our customers, support our teams, and grow sustainably — all while fostering a culture of continuous learning and innovation.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process.By applying for a position with Avenir Energy, you understand thatwe use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand thatoffers of employment are contingent upon the successful completion of appropriate background checks. The type of checks performed is determined by the role and Avenir Energy’s employment policies. You will be notified during the hiring process which checks you are required to complete.We thank you for your interest. Only candidates selected for an interview will be contacted.