Continuous Improvement and Quality Supervisor

ProAmpac; Canada; On-site; CAD 128,000 - 156,000; Full time

Job summary

ProAmpac, a leader in flexible packaging, seeks a Continuous Improvement & Quality Manager to drive quality, food safety, Lean manufacturing, and operational excellence. You will partner across Operations, Maintenance, Supply Chain, Sales, and Customer Service to maximize safety, quality, delivery, cost, and employee engagement.

You will lead audits, CAPA, customer complaints, Kaizen events, and data-driven improvements, while coaching future leaders and building a culture of problem-solving.

Qualifications

• Bachelor's degree in engineering, industrial tech, quality or operations management.
• 3+ years leading Quality, Continuous Improvement, Operational Excellence or Manufacturing teams.
• Strong knowledge of ISO 9001, GMP, GFSI and audit processes.
• Six Sigma Black Belt, SQF Practitioner, HACCP, or ASQ Quality certifications are a strong plus.
• Exceptional communication, leadership, and project management skills.

Responsibilities

• Lead quality assurance, quality control, and food safety programs.
• Drive compliance with customer requirements, GMPs, regulatory standards, and quality systems.
• Lead audits, CAPA processes, customer complaint investigations, and corrective actions.
• Analyze trends, eliminate recurring issues, and elevate customer satisfaction.
• Coach, mentor, and develop future leaders in Lean and quality practices.

Skills

Leadership

Continuous Improvement

Problem solving

Data analysis

Project management

Education

Bachelor's degree in engineering or related field

Tools

DMAIC

A3 problem solving

Fishbone Analysis

5 Whys

SPC

FMEA

Job description

Why This Role Matters

As our Continuous Improvement & Quality Manager, you'll champion quality, food safety, Lean manufacturing, and operational excellence initiatives that directly impact safety, quality, delivery, cost, and employee engagement. You'll partner across Operations, Maintenance, Supply Chain, Sales, and Customer Service to help our facility perform at its best every day

What You'll Own

Quality & Food Safety Excellence

• Lead all quality assurance, quality control, and food safety programs
• Drive compliance with customer requirements, GMPs, regulatory standards, and quality systems
• Lead audits, CAPA processes, customer complaint investigations, and corrective actions
• Analyze trends, eliminate recurring issues, and elevate customer satisfaction
• Build strong relationships with customers and suppliers as a trusted quality leader

Continuous Improvement Leadership

• Lead Lean Manufacturing and Operational Excellence initiatives
• Facilitate Kaizen Events, Value Stream Mapping, and Rapid Improvement Workshops
• Deploy tools such as DMAIC, A3, Fishbone Analysis, 5 Whys, SPC, and FMEA
• Deliver measurable productivity improvements and sustainable cost savings
• Create a culture where employees actively participate in problem-solving and process improvement

People & Leadership Development

• Coach, mentor, and develop future leaders
• Train teams on Lean principles, quality systems, food safety, and problem-solving methodologies
• Build accountability, engagement, and a mindset of continuous growth

We're Looking For Someone Who...

• Leads with confidence and influence
• Loves solving problems and challenging the status quo
• Uses data to drive decisions
• Builds trust across all levels of the organization
• Thrives in fast-paced manufacturing environments
• Inspires teams to embrace change and achieve results
• Completed a bachelor's degree in engineering, Industrial Technology, Quality Management, Operations Management, Manufacturing, or related field preferred, or equivalent leadership experience
• Has 3+ years leading Quality, Continuous Improvement, Operational Excellence, or Manufacturing teams
• Holds a strong knowledge of ISO 9001, GMP, GFSI, and audit processes
• Experienced in flexible packaging, food packaging, or consumer products manufacturing preferred
• Has a six Sigma Black Belt, SQF Practitioner, HACCP, or ASQ Quality certifications are a strong plus
• Exceptional communication, leadership, and project management skill

At ProAmpac you'll join a team that values innovation, accountability, collaboration, and continuous growth. We invest in our people and empower leaders who are ready to make a difference. Annual compensation range for role is $90,000-$110,000US.

If you're ready to influence strategy, lead transformational change, and leave a lasting mark on a world-class manufacturing operation, we want to hear from you

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Quality Full-Time