Continuing Care Manager - Provincial Intake

Nova Scotia Health Authority; Yarmouth; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Manager for Continuing Care Intake. This role requires a passionate leader to enhance service delivery in a flexible, supportive environment. The ideal candidate will have extensive experience in healthcare management, demonstrating a commitment to excellence and collaboration. This position offers the chance to make a significant impact on the health needs of Nova Scotians while enjoying a balanced lifestyle in a beautiful province. Join a team that values diversity and strives for a healthy workplace culture.

Benefits

Health insurance

Dental insurance

Long-term disability

Life insurance

Defined benefit pension plan

Qualifications

• 5+ years of leadership/management experience in healthcare.
• Registered with regulatory body, if applicable.
• Knowledge of Continuing Care programs and legislation.

Responsibilities

• Oversee the Continuing Care Intake service operations.
• Foster collaborative relationships with stakeholders.
• Manage within allocated budgets and ensure high service standards.

Skills

Leadership in healthcare

Financial management

Human resource management

Customer service principles

Knowledge of Continuing Care programs

Interpersonal skills

Organizational skills

Problem-solving skills

Knowledge of applicable legislation

Planning and time management

Education

Baccalaureate degree in healthcare

Job description

Click here to apply as an internal applicant.

Req ID: 202594
Location: Provincial Zone,Location flexible within the province
Department: CC Continuing Care Provincial Intake
Type of Employment: Permanent Hourly FT (100% ) x 1
Management/Non Union P osition
Posting Closing Date: 15-May-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The Manager, Continuing Care Intake, reports to the Western Zone Director of Continuing Care and is responsible for the operation of an efficient, customer focused, and innovative Continuing Care Intake service. The incumbent will be responsible to consult on, implement and support the system-wide vision for Continuing Care Intake set forth by the NSH Continuing Care Leadership team.

The Manager will be committed to a high standard of performance and customer service; is accountable to foster an environment of learning, respect and accountability through personal leadership, coaching and annual performance reviews with all direct reports resulting in a sustainable healthy workplace; lead and direct the operations of the Continuing Care Intake service in alignment with the priorities of NSHA and provincial legislation, priorities, policies and standards; foster a collaborative approach to internal and external relationships with stakeholders, partners and service providers across the province in order to meet the continuing care health needs of Nova Scotians; and is accountable to manage within allocated budgets.

About You

We would love to hear from you if you have the following:

• Baccalaureate degree in a healthcare field and a minimum of five (5) years recent and related leadership/management experience is required
• Must be currently registered with regulatory body, if applicable
• Progressive experience in management and administration in a health care/ community setting, including financial and human resource management.
• Demonstrated leadership skills in a healthcare environment
• In depth knowledge of Continuing Care programs, practice including the mandate and functions in Nova Scotia.
• Experience in managing in a unionized environment
• Demonstrated knowledge of customer service principles and client intake systems
• Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients
• Strong human resource management, financial management, interpersonal, and communication skills
• Excellent organizational, time management and problem solving skills
• Evidence of commitment to a healthy workplace and the use of best practices in building/sustaining staff competencies, ensuring good communication and involvement of staff and clients/residents in decisions which affect them
• Evidence of the ability to understand and apply the principles of knowledge exchange and change management to support change within the service
• Demonstrated planning, organization and time management skills. Ability to deal with competing priorities.
• Knowledge of applicable legislation and regulations including the NS Health Authorities Act, Homes for Special Care Act, Homemakers Services Act, etc.
• Knowledge of applicable policies and standards including the DHW continuing care policies and standards, guidelines, etc. and NSHpolicies and procedures.
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Full Time; 75 hours bi-weekly
• This is a provincial position; location is flexible anywhere in the province

Compensation and Benefits

$43.80 - $58.19 hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.