Continuing Care Coordinator, Inpatient Medicine - Permanent Full-Time (1.0)

Children’s Hospital of Eastern Ontario; Ottawa; Sur place; CAD 63 000 - 78 000; Plein temps

Résumé du poste

CHEO in Ottawa is seeking a discharge planning professional to assess, plan, implement and evaluate needs for children and youth and families following hospital discharge. The role involves collaboration with the health care team and community resources to ensure family-centered, multicultural care.

The successful candidate will have a related health discipline degree, regulatory registration, pediatric assessment competency, strong communication skills and bilingual French/English abilities,

Qualifications

• Bachelor’s degree in a related health discipline.
• At least two years of related professional experience.
• Current registration with the appropriate regulatory College.
• Demonstrated competency in assessment of pediatric health care needs.
• Knowledge of medical diagnoses, prognoses, symptom management.
• Awareness of and sensitivity to culturally diverse populations.
• Excellent communication, oral and written.
• Excellent interpersonal skills.
• Strong time management and organizational skills.
• Ability to work effectively in a team and independently.
• Vulnerable Sector Check (Level 3).
• Bilingualism (French/English).

Responsabilités

• Plans and coordinates discharge by collaborating with patient/family, health care team and community resources.
• Promotes early identification and assessment of needs and discharge barriers.
• Implements timely discharge plans for continuity of care and resource use.
• Maintains communication between hospital and community resources.
• Initiates follow-up to evaluate care plan effectiveness.
• Utilizes evidence to improve patient care both inpatient and post-discharge.
• Acts as educator and resource across departments and community agencies.
• Completes EPIC documentation per CHEO policies.
• Attends team and staff meetings and maintains professional knowledge.
• Supports other duties as assigned.

Connaissances

Communication skills

Interpersonal skills

Time management

Teamwork

Bilingualism

Formation

Bachelor’s degree in a related health discipline

Description du poste

Compensation Pay Range: $46.02-$56.91

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives.

Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed.

CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns.

CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years.

For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region.

Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

This position provides a service, which includes the assessment, planning, implementation and evaluation of needs for children/youth and families requiring health care following discharge from CHEO. Discharge planning services are provided throughout Inpatient Medicine and throughout the hospital in collaboration with all members of the health care team and with community agencies. This position carries with it, a commitment to family centered/multicultural care, multidisciplinary teamwork and evidence-based discharge planning practices.

MAIN RESPONSIBILITIES

• Plans and coordinates the patient's discharge by collaborating with the patient/family, health care team and community resources.
• Promotes early identification and assessment of the patient’s needs and barriers to discharge.
• Implements timely discharge plans that enhance the continuity of care and efficient use hospital and community resources.
• Establishes and maintains productive communication between hospital and community resources.
• Initiates follow-up to evaluate effectiveness of care plan.
• Utilizes evidence to enhance the quality of patient care both as an in-patient and following discharge.
• Acts as an educator and resource person to all hospital departments and a wide variety of community agencies.
• Completes documentation and maintains appropriate EPIC patient records in accordance with the employee’s respective regulatory College and CHEO policies and procedures.
• Attends and participates actively in team meetings and general staff meetings.
• Assumes responsibility for maintaining professional knowledge and updated skills.
• Will support other duties as assigned.

QUALIFICATIONS

• A Bachelor’s degree in a related health discipline (Essential)
• At least two (2) years of related professional experience (Essential)
• Current registration with the appropriate regulatory College (Essential)
• Demonstrated competency in assessment of pediatric health care needs (Essential)
• Knowledge of medical diagnoses and prognoses, symptom management, and cognitive/psychiatric disorders (Essential)
• Awareness of and sensitivity to the needs of a culturally diverse population (Essential)
• Communicates effectively, orally and in writing (Essential)
• Demonstrates excellent in interpersonal skills (Essential)
• Excellent time management and organizational skills (Essential)
• Works effectively in both a team environment and independently as required (Essential)
• Vulnerable Sector Check (Level 3) (Essential)
• Bilingualism (French/English) (Essential)

*Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening. Pre-screening might include testing. Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [e-mail]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [e-mail]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

CHEO is much more than a hospital. Our commitment to outstanding care and continued development impacts every part of a child and youth's health and well-being. We play a crucial role in building a healthy future for our community. Working at CHEO means a rewarding career.

A career at CHEO provides a: competitive salary and comprehensive benefits package unique culture that fosters dedication, communication, respect and teamwork place where your opinions will be respected, contributions valued and your initiatives rewarded family-friendly environment that supports you and your own family, as well as the children, youth and families we serve chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning support for continued education and learning potential for a relocation reimbursement benefit truly unique work environment

We are redefining what it means to be a hospital. Exceptional and integrated care is what families, children and youth deserve. We are committed to partnering with them and the community to provide this care — where, when and how it’s needed.

CHEO continues to be selected by local, national and international competitions showcasing employers who lead their sector in offering exceptional workplaces for their employees. For the eleventh time, CHEO has been recognized as one of the National Capital Region’s Top Employers. We are among a select group of organizations at the forefront of their respective industries who offer exceptional places to work. We were given this honour based on our outstanding: workplace atmosphere benefits employee communications training and skills development community involvement