Contents Technician Lead – Chemainus

On Side Restoration Services Ltd.; North Cowichan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A property restoration company in North Cowichan seeks a Lead Contents Technician to lead a team in restoring items after disasters. Candidates must have industry experience, strong communication skills, and a commitment to safety. A valid driver's license is essential. Benefits include a health plan and RRSP matching.

Benefits

Employee assistance program

RRSP matching

Comprehensive health plan

Qualifications

• 1 year of industry experience on the Contents team.
• Strong understanding of Encircle software.
• Great communication skills and optimism.
• Physically fit and willing to follow safety requirements.
• Valid driver's license and clean abstract.

Responsibilities

• Lead and provide direction to the Contents team.
• Communicate with cross-functional teams and clients.
• Restore personal items to pre-disaster state.
• Pack and catalog contents from affected areas.
• Clean contents and structures.

Skills

Industry experience

Communication skills

Organizational skills

Physical fitness

Tools

Encircle

Job description

Compensation: $26-$28 per hour (full-time / permanent)

Have you ever wanted to be part of a team that makes a tangible difference in people’s lives? You can have the opportunity to go places and see things few others ever would when you join the On Side Army of champions as a Lead on the Contents team!

The Job – Lead Contents Technicians

At On Side, Contents Technicians show up every day with a can-do attitude and desire to help. This team does vital work helping clients save precious possessions and memories with empathy, compassion, and hard work. When disaster strikes, Contents Technician teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.

The Lead on this team reports to the Content Manager and helps with the day-to-day on-site direction of the team. Leading communications with Project Managers, Adjusters and trades communication skills are a necessary requirement of the job.

Lead Contents Technicians are responsible for:

• Leading and providing direction to the team
• Communicating with cross-functional teams and clients
• Working with customers to restore personal and commercial items to pre-disaster state
• Packing and cataloging contents from disaster affected areas and creating inventory lists
• Cleaning contents and structures
• Cleaning fabrics and textiles

What you bring:

• 1 year of industry experience on the Contents team
• Strong understanding of Encircle
• You love people and have great communication skills
• An optimistic outlook and a real desire to help
• Exceptional organizational skills
• Physically fit (ability to lift, carry and pack boxes) and willingness to follow all company safety requirements
• Valid driver’s licence & clean drivers abstract
• Clean criminal record

Other stuff that’ll help you be successful:

• You genuinely enjoy working with people in a team environment
• Ability to communicate effectively in English both written and verbal

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!