Contents Technician I

Firstonsite Restoration; Kitchener; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health and dental benefits

RRSP matching

Job summary

First Onsite Restoration is seeking a Contents Technician (Contents Technician I) to join our Canada-wide team. You’ll learn restoration tools and gain hands‑on experience while helping families recover belongings after fire, water, or other damage.

The role emphasizes teamwork, safety, and precise handling of items. Applicants should have at least six months in restoration or emergency services, strong attention to detail, and the ability to obtain industry certifications.

Qualifications

• Minimum 6 months of experience in restoration, emergency services, or a related field.
• High attention to detail with strong organization and teamwork skills.
• Basic understanding of cleaning techniques for water, fire, and mold restoration.
• Ability to follow safety procedures and wear required PPE in varying environments.
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps.
• Ability to obtain industry certifications such as Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), or Odor Control Technician (OCT).
• Valid driver's license and clean driving abstract.
• Must be able to participate in a rotating on-call schedule.
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces).

Responsibilities

• Pack and organize belongings with care after fire or water damage.
• Sort, clean, and restore items with teammates using specialized equipment.
• Maintain detailed records and clean, safe work areas.
• Follow restoration techniques and safety procedures during all tasks.
• Assist in loading, unloading, and moving materials as needed.

Skills

Attention to detail

Teamwork

Safety procedures & PPE

Basic cleaning techniques

Microsoft Office Suite

Driver's license

On-call availability

Physical labour capability

Certifications eligibility (WRT/FSRT/O

Tools

Microsoft Office Suite

Mobile devices & apps

Job description

If you take pride in a job well done and love seeing tangible results from your work, this is the role for you! As a Contents Technician (Internally known as Contents Technician I), you'll be part of a team that helps people recover their belongings after fire, water, or other damage. You'll learn the tools and techniques of restoration while gaining hands‑on experience in a fast‑paced, team‑focused environment where every task makes a difference.

A DAY IN THE LIFE OF A CONTENTS TECHNICIAN

As a Contents Technician, every day brings something new. One morning you might be carefully packing a family's keepsakes after a small kitchen fire, and the next, restoring items damaged by water or smoke. You work side by side with your teammates, sorting, cleaning, and organizing contents with precision and pride. You use specialized equipment, follow restoration techniques, and learn new skills that help bring belongings back to life. You keep detailed records, maintain clean work areas, and take safety seriously while staying focused and efficient. Whether you're cleaning, lifting, loading, or learning, you know your work helps people get back on their feet. Your energy, teamwork, and care make a real impact for every customer you help.

Qualifications

• Minimum 6 months of experience in restoration, emergency services, or a related field
• High attention to detail with strong organization and teamwork skills
• Basic understanding of cleaning techniques for water, fire, and mold restoration
• Ability to follow safety procedures and wear required PPE in varying environments
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
• Ability to obtain industry certifications such as Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), or Odor Control Technician (OCT)
• Valid driver's license and clean driving abstract
• Must be able to participate in a rotating on-call schedule
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

Let's Rebuild Together

By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process.

First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.