Contents Technician

Paul Davis Restoration of Surrey BC; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration services company in Surrey is seeking a Contents Technician who will specialize in property damage restoration. This role involves assessing and documenting damage, working safely in various environments, and providing excellent customer service. The ideal candidate should possess a High School Diploma, strong communication skills, and be able to work in hazardous conditions. This position offers a competitive salary ranging from $23 to $28 per hour, with opportunities for advancement.

Benefits

RRSP matching after one year

Health & Dental Benefits

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Qualifications

• Customer Service experience is preferred.
• Must be able to effectively communicate with customers.
• Ability to safely operate a company vehicle.

Responsibilities

• Work safely in residential and commercial properties that have been damaged.
• Survey damage and evaluate items within the property.
• Complete and file documentation on jobs.
• Assist with supply orders for the contents division.

Skills

Knowledge of technology (iPhone, iPad, computer)

Customer Service Skills

Ability to learn and operate primary operating systems

Ability to create documents

Ability to communicate with customers

Ability to work independently and/or with a team

Ability to participate in an on-call schedule

Ability to work within hazardous environments safely

Ability to operate a company vehicle safely

Maintain a level of confidentiality

Education

High School Diploma or GED

Tools

RMS

Encircle

Job description

Benefits:

• RRSP matching after one year
• Health & Dental Benefits
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Contents Technician

The Contents Technician position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism while preserving as much of the property as possible while working safely and efficiently on the job site. IICRC certifications are available as IICRC classes are offered

$23.00 - $28.00 per hour (with even higher hourly potential to $32.00 depending on experience)

Responsibilities:

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Assist with the completion of supply orders for the contents division
• Submit daily time sheets and code job hours to the supervisor
• Complete cleaning processes for both contents and structural damage assigned jobs
• Complete and file documentation on contents and laundry jobs
• Complete notes of assigned jobs in our primary operating system (RMS)
• Take photos of jobs assigned at the start, completion, and throughout the process
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• Perform initial site visits
• Set restoration equipment within guidelines

Competency – Knowledge, Skills and Abilities:

• Knowledge of technology (iPhone, iPad, computer)
• Customer Service Skills
• Ability to learn and operate our primary operating systems: RMS, and Encircle
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Ability to operate a company vehicle safely
• Maintain a level of confidentiality

Preferred Education and Experience:

• High School Diploma or GED
• Customer Service experience

Physical Requirement:

• Constantly move about job sites; stairs, walkways, roofs, crawl spaces
• Stationary position up to 25% of the time within a vehicle
• Occasionally requires a ladder to complete jobs
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 50lbs
• Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability: Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer: Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by the province, federal, or local law.