Contents Tech

Canstar Restorations; Kamloops; On-site; CAD 40,000 - 55,000; Full time

Job summary

Canstar Restorations seeks a Contents Field Processing Technician to restore belongings damaged by fire or flood. The role involves cleaning, deodorizing, and safely handling clients' possessions on-site, ensuring excellent customer service. Join a company with a positive culture and ample benefits while working in a dynamic environment.

Benefits

Competitive compensation

Extended health and dental benefits

Career advancement opportunities

Tuition Reimbursement (50% - 100%)

Qualifications

• Experience in fast-paced environments focused on customer service preferred.
• Valid driver's license required.
• Physical ability to lift up to 50 lbs repeatedly and stand for long periods.

Responsibilities

• Identify items for restoration vs. items that are a loss.
• Pack items for transport and return them after restoration.
• Clean and disinfect contents on-site.

Skills

Customer service skills

Organization

Physical ability

Job description

Company Overview

ABK has been serving BC’s southern interior since 1991. Our core function is providing emergency response and rebuild/restoration services to residential, commercial, and industrial clients affected by water, fire, wind, weather, trauma, vehicle impacts, and other perils. We also manage and remove hazardous materials such as asbestos, mold, lead, fuel, and other substances.

In November 2020, ABK joined forces with Canstar Restorations, a leading Western Canadian full-service restoration provider established in 1985, with 5 branches across British Columbia and 2 in Alberta.

We offer a comprehensive benefits program including extended health and dental, vacation, and paid sick/personal days. We prioritize our customers and team, fostering a fun, fast-paced, and challenging work environment.

Position Overview

As a Contents Field Processing Technician, you will restore belongings damaged by fire or flood, working directly on-site in homes or commercial buildings. Your role involves handling customers’ possessions with care—cleaning, deodorizing, disinfecting, protecting, re-packaging, and storing them until they are returned to the restored premises.

Duties and Responsibilities

• Identify items that can be restored versus those that are a loss
• Pack items for transport to the processing warehouse
• Return and place items back after restoration
• Work on-site to clean, disinfect, and restore contents
• Collaborate with a team in a safe and clean environment
• Protect and carefully pack contents to prevent damage
• Follow procedures for cleaning and handling possessions
• Thoroughly clean smoke residue from contents and structures
• Perform post-construction cleaning to prepare homes for occupancy

Health and Safety

• Adhere to Canstar’s health and safety policies and procedures
• Maintain good housekeeping for safety and efficiency
• Understand and follow safety protocols
• Ensure proper PPE usage on site

Who We Are Looking For
A personable, well-organized individual with excellent customer service skills. Experience in fast-paced environments focused on customer service is preferred. Key attributes include:

• Valid driver’s license
• Physical ability to lift up to 50 lbs repeatedly, bend, reach, and stand for long periods
• Positive attitude and willingness to serve customers
• Clean criminal record

Working Conditions

• Travel within branches and client locations required
• Flexibility to work overtime, evenings, and weekends occasionally
• On-call shifts as needed

Perks of Working for ABK

• Competitive compensation
• Extended health and dental benefits for you and your family
• Great company culture and career advancement opportunities
• Industry-related Tuition Reimbursement (50% - 100%)