Contents Crew Lead

First Onsite; Edmonton; Sur place; CAD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

Health benefits

RRSP matching

Résumé du poste

First Onsite Restoration is seeking a Contents Crew Lead (Contents Technician II) to guide a team in restoring items affected by fire, water, and mold. You will mentor teammates, operate advanced restoration equipment, and maintain meticulous contents records on each project.

You will take ownership of tasks, troubleshoot problems, and uphold a safe, efficient work environment while ensuring on-time project delivery across Canada.

Qualifications

• Minimum 1 year of experience in restoration, emergency services, or a related field.
• Strong knowledge of cleaning methods for fire, water, and mold restoration.
• Experience operating Ozone and Hydroxyl machines or similar restoration equipment.
• Excellent attention to detail with strong organizational and teamwork skills.
• Ability to guide and support Contents Technician I team members.
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps.
• Certifications required: Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT).
• Additional certifications considered an asset: Commercial Carpet Cleaning (CCT), Carpet Repair and Reinstallation (RRT), Upholstery and Fabric Cleaning (UFT), and Applied Microbial Remediation (AMRT).
• Valid driver's license and clean driving abstract
• Must be able to participate in a rotating on-call schedule
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Responsabilités

• Restore items affected by fire, water, and mold while guiding teammates.
• Track and photograph contents, keep meticulous records, ensure items are handled with care.
• Troubleshoot, problem-solve, and stay ahead to keep projects on schedule.
• Lead by example, create a positive, efficient, and safe environment for the team.

Connaissances

Restoration experience

Cleaning methods

Ozone machines

Hydroxyl machines

Attention to detail

Team leadership

Mentoring

Microsoft Office

Mobile devices usage

WRT

FSRT

OCT

CCT

RRT

UFT

AMRT

Driver's license

On-call readiness

Physical labor

Outils

Microsoft Office

Description du poste

If you enjoy hands-on work, learning advanced restoration techniques, and mentoring others, this is the role for you. As a Contents Crew Lead (Internally known as Contents Technician II), you'll play a key part in helping people recover what matters most. You'll take pride in restoring items affected by fire, water, and mold while guiding teammates, mastering specialized equipment, and making a real impact on every project.

As a Contents Crew Lead, no two days are ever the same. One morning you might be restoring treasured family photos, and by afternoon you could be cleaning specialized equipment or mentoring a new team member. You roll up your sleeves and dive into each job with focus and pride, using advanced tools and cleaning systems to bring belongings back to life. You track and photograph contents, keep meticulous records, and make sure every item is handled with care. You troubleshoot, problem-solve, and stay one step ahead to keep projects on schedule. You take ownership of your work and lead by example, creating a positive, efficient, and safe environment for your team. Every day, your skill, energy, and attention to detail help turn chaos into calm for clients when they need it most.

Qualifications

• Minimum 1 year of experience in restoration, emergency services, or a related field
• Strong knowledge of cleaning methods for fire, water, and mold restoration
• Experience operating Ozone and Hydroxyl machines or similar restoration equipment
• Excellent attention to detail with strong organizational and teamwork skills
• Ability to guide and support Contents Technician I team members
• Proficient in Microsoft Office Suite and comfortable using mobile devices and apps
• Certifications required: Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT)
• Additional certifications considered an asset: Commercial Carpet Cleaning (CCT), Carpet Repair and Reinstallation (RRT), Upholstery and Fabric Cleaning (UFT), and Applied Microbial Remediation (AMRT)
• Valid driver's license and clean driving abstract
• Must be able to participate in a rotating on-call schedule
• Ability to complete work activities which may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.